Case Manager

West LA ADR Case Manager

Alternative Dispute Resolution firm is seeking an Case Manager with 2-4 years of case management experience in a legal and client service role to join their West LA office. Case Manager should have proficiency in ADR procedures including mediation, arbitration, and court reference matters. Case Managers with a Bachelor's degree are preferred. Firm offers competitive benefits and covered parking.

ADR Case Manager Responsibilities

• Manage case files, maintain accurate records, and ensure all case documentation is current and organized.
• Coordinate hearings, conference calls, panelist assignments, and other case-related activities while tracking deadlines and key milestones.
• Provide responsive client service by handling inquiries, information requests, and routine case communications.
• Support arbitrators/panelists with administrative tasks and ensure timely follow-up on case actions and requirements.
• Collaborate with internal teams while developing expertise in ADR procedures, case management systems, and organizational workflows.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.