Case Manager / Mental Health Practitioner (MHP)
Fernbrook Family Center
Job Summary
Fernbrook Family Center is seeking a compassionate and skilled Case Manager / Mental Health Practitioner (MHP) to provide targeted mental health services to children, adults, and families.
In this role, you will support:
Adults with Serious and Persistent Mental Illness (SPMI)
Children with Severe Emotional Disturbance (SED)
You will help clients access critical services--including medical, social, educational, vocational, and financial resources--and provide home and community-based skills services to improve daily functioning under the supervision of a Qualified Mental Health Professional (QMHP).
Key Responsibilities
Provide targeted mental health case management services to children, adults, and families
Deliver home and community-based mental health skills services
Maintain timely, accurate, and compliant documentation
Coordinate referrals and collaborate with community providers
Meet with clients at least once every 30 days (or more frequently as needed)
Facilitate quarterly team meetings for clients and families
Participate in discharge planning and care transitions
Advocate for clients to reduce barriers and manage crises
Attend staff meetings and participate in ongoing training (30 hours every 2 years)
Meet productivity standards for client contact and billable services
Uphold Fernbrook's mission, values, and policies
Perform other duties as assigned
Qualifications
Required:
Bachelor's degree in a behavioral science field (e.g., social work, psychology, nursing), OR
Equivalent experience/training as defined by Minnesota State Statute (e.g., supervised hours, RN experience, or case manager associate experience)
Valid driver's license, reliable transportation, and acceptable driving record
Ability to pass a background check
Preferred:
Experience working with children, adults, and families
Case management experience
Bilingual abilities
Knowledge of community resources
Strong assessment and engagement skills
Skills & Abilities
Strong ethical decision-making and professional boundaries
Excellent communication (written and verbal)
Ability to work independently and collaboratively
Time management and organizational skills
Openness to feedback and continuous learning
Basic computer proficiency
Work Environment & Schedule
Flexible hours, typically between 7:00 a.m. - 7:00 p.m.
Regular travel to homes, community settings, and offices
Full-time: 40-43 hours/week (salaried) or up to 40 hours/week (hourly)
Occasional lifting (up to 15 lbs) and extended computer use
Supervision
This role does not supervise staff but requires collaboration with team members sharing client responsibilities.
Commitment to Inclusion
Fernbrook Family Center values diversity and lived experience. We are committed to providing reasonable accommodations and fostering an inclusive, supportive workplace.
Equal Opportunity Employer
Fernbrook Family Center is an Equal Opportunity Employer and does not discriminate based on any protected status.
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