Case Manager

Duties and Responsibilities:

Programmatic • Responsible for entering daily attendance and attendance notes into database for Head Start • Responsible for the overall management of the Centers Food Program to include but not limited to documentation and Monthly Report. • Communicates appropriately and in a timely manner with families, other staff and external sources • Maintains all required forms up to date and organized in appropriate file(s)

FCE (Family and Community engagement) • Identifies strengths, needs and goals in collaboration with family for Family Partnership Agreement (FPA) • Promotes parent involvement, assists in parent trainings and coordinating program governance • Provides support and education to families for self-advocacy and community involvement • Identifies and coordinates needed services for families as per the family assessment questionnaire • Follows up on cases and complete a minimum of one monthly progress note for FPA • Maintains community partnerships to refer families for services • Demonstrates a working understanding of social services and personnel management • Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position

ERSEA • Ensures compliance with Eligibility and assist families in filling out necessary forms as needed. • Conduct ongoing recruitments in order to meet the center enrollment • Comply with the selection criteria. • Analyze attendance patterns in order to provide services as needed. • Ensures the center maintains a 20% child waiting list • Conducts home visits as needed to ensure compliance with the attendance policies.

Health/Mental Health and Disability • Secures all required health, immunizations and developmental screening with the deadlines • Notifies families 45, 30, 15 days prior to expiration of health events and assists with finding a health provider and/or making appointments as needed • Documents all attempts with families at securing health events and follow-up services • Enters developmental; screening accurately and within the specified 45 days timeframe • Documents all follow-up services and/or decline of services or medication administration • Identifies the need for referrals and/or additional services and documents accordingly • Initiates the completion of the Individual Health Plan with family and secures its return • Coordinates and participates in Individual Health Plan (IHP) meetings • Develops and maintains a network of community health providers • Participates in multidisciplinary team meetings and IEP staffing meetings • Coordinates transportation for children therapies and support services • Secures monthly therapy progress reports and shares with Licensed Staff • Provides support and education to families to promotes preventative health mental health and wellness

Compliance and Reporting • Ensures all required documentation and reports are completed by the case management staff within a specified timeframes and accurately. • Maintains caseload as assigned including all required documentation well organized and up to date in file • Enters information in database(s) and completes required/requested reports in a timely and accurate manner. Completes written referrals for follow-up as needed and documents in database. • Runs and analyses database reports to ensure compliance, monthly or more often as needed • Works in collaboration with families, other staff and regulatory bodies • Enters health, mental health and disabilities related information in required databases(s) in a timely and accurate manner • Adhered to Universal Health & Safety & Precautions as applicable. Attends training, meetings and conferences required by the funding source and/or the agency

Other Duties • Perform additional responsibilities as required by supervisor

Physical Demands: • Ability to lift/carry young children, up to 50 lbs • Ability to bend, stoop, stretch, squat, kneel, push, pull, crawl and sit on low chairs as part of child care work environment • Ability to detect unsafe situations by sight or sound and react quickly to intervene

Educational & Experiential Requirements: • High School Diploma/GED and 2 years of related experience and/or training (vocational technical certificate) and a credential or certification in social work, human services, family services, counseling or a related field. • OR • High School Diploma/GED and 2 years of related experience and/or training (vocational technical certificate) and be able to obtain a credential or certification in social work, human services, family services, counseling or a related field within (18) eighteen months from date of hire. • Completes 45 DCF training hours within 1 year of hire

Reporting to this position: N/A

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com