Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Premier Medical Resources is looking for a full-time Case Manager to join our team. If you are enthusiastic, reliable, detail-oriented, and a team player, come join our team!
ESSENTIAL FUNCTIONS:
- Answers telephone and deal with inquiries
- Responds and comply to requests for information including sending faxes and e-mails
- Post payment for incoming requests
- Invoices outside parties regarding incoming request, as applicable
- Follows up with pending/outstanding invoices and payments
- Follows through with mailing and postage for completed files
- Collects and organizes medical records for closed cases
- Updates information and scans into database
- Manages filing and record keeping activities
- Ensures completeness and accuracy of tasks and projects
- Reports statistics as required
- Contributes to team effort by accomplishing related results as needed
- Keeps work area clean and organized
- Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
- Adheres to the company standards of business conduct
- Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
- Performs other job-related duties and special projects as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Knowledge of computer and relevant software applications
- Strong attention to detail: being careful about detail and thorough in completing work tasks
- Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace
- Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
- Exceptional customer service and phone etiquette
- Energetic with a desire to learn and develop new skills
EDUCATION AND EXPERIENCE:
- High School Diploma or Ged
- One (1) year of experience in a clinical setting
- One (1) year of experience with personal injury cases (Letter of Protections)
BENEFITS:
- 3 Medical Plans
- 2 Dental Plans
- 2 Vision Plans
- Employee Assistant Program
- Short- and Long-Term Disability Insurance
- Accidental Death & Dismemberment Plan
- 401(k) with a 2-year vesting
- PTO + Holidays