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Case Manager Outreach Specialist

Senior Solutions

Springfield, Vermont

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JOB DETAILS
SKILLS
Auto Insurance, Benefits Software, Case Management, Community and Social Services, Compensation and Benefits, Data Collection, Driver's License, Health Plan, Lift/Move 25 Pounds, Long-Term Care, Material Moving, Medicaid, Medicare, Needs Assessment, Organizational Skills, Performance Management, Risk, State Laws and Regulations, Strategic Planning, Sustainability, Team Player, Willing to Travel
LOCATION
Springfield, Vermont
POSTED
1 day ago
**Join Our Compassionate Case Management Team **
**2026 VT Best Places to Work**
 
 
Are you a dedicated and caring individual with a passion for making a positive impact on the lives of older adults and/or people with disabilities? If so, we have the perfect opportunity for you to join our growing and compassionate case management team in Springfield, VT!
 
At Senior Solutions (Area Agency on Aging in Southeastern Vermont), we are seeking a Case Manager Outreach Specialist to work with older adults and/or people with disabilities in Springfield VT and the surrounding areas.  This position acts as an agent for the client with the goal of assessing their needs and implementing a planning process to empower the client (and caregiver, where applicable) to use program services and available resources appropriate to meet those needs and create future sustainability for independent living. The Case Manager Outreach Specialist will work with clients and their caregivers to develop individualized long-range planning options and complete benefits applications. There is special emphasis on assisting those most at risk of losing independence. 
 
Qualifications:
Associate or bachelor's degree, preferably with a in human service orientation and at least 3 years of social service or related experience.  
A combination of relevant education and experience may be substituted for a degree.
If you have a passion for working with seniors or adults with disabilities, then you will fit right in! We are always looking for team members who are driven to quickly learn new skills about all aspects of the benefits and services available to aging Vermonters. Must have reliable transportation and a valid driver's license.
 
Responsibilities include:
  • Recruit and enroll eligible older adults in Choices for Care Medicaid long-term care, 3SquaresVT, fuel assistance, Medicaid, Medicare savings (LIS) and other public benefits programs.
  • Assist older adults with eligibility requirements (filling out forms, gathering information, etc.), tracking enrollment challenges and successes and serving as a liaison between seniors and state program staff.
  • Complete Choices for Care Medicaid intake Independent Living Assessments (ILA) on clients referred from state Long-term Care Clinical Coordinators.
  • Create, monitor and update a person-centered care plan to support Older Americans Act clients’ choices related to their needs and wants that enhance their independence.
  • Work in collaboration with other service providers to carry out the person-centered care plan.
  • Participate in case consultation with multi-agency teams on behalf of clients when appropriate.
  • Adhere to policies, procedures, and standards of performance for case management as established by the State of Vermont.
  • Frequent travel to client locations. Reliable transportation and valid driver’s license required. Minimum car insurance required by state law.
  • Ability to occasionally lift and/or carry objects weighing up to 25 pounds. Must possess the physical capabilities to perform the following: reaching, handling, talking, hearing, seeing, standing, walking, stooping, and bending.
  • Work environment involves minimal exposure to physical risks. Visitation to clients may come with some risks (unsanitary homes, hoarding, smoke).
  • Recordkeeping work is normally performed in a typical interior/office work environment
Benefits:
Senior Solutions offers an exceptional benefit package.
  • Agency-paid contribution to health insurance with a generous HRA and fully paid single dental insurance
  • Exceptional paid time off package with vacation, sick, personal time, volunteer time, and paid holidays
  • Fully paid life, long-term disability, Employee Assistance Plan
  • Low-cost vision and voluntary benefits available
Our Culture:
Senior Solutions fosters a work environment where collaboration, open-mindedness, and resourcefulness are expected. Our team members are compassionate, respectful, and responsive to the needs and wishes of each other and our clients. We promote a culture of acceptance and openness. We are proud to be an Equal Employment Opportunity employer.
 
How to Apply:
If you meet the requirements above and have a desire to be part of our mission to promote the well-being and dignity of older adults, please apply online with a cover letter and resume.

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Senior Solutions

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