Provide patient care and clinical support to field team as needed. Conduct prospect client evaluations, medical condition screening, service recovery and community representation with provider partners. Develop and coordinate education programming for CHHA, LPN and RN field staff. Supervise clinical field staff and provide case management to clients.
Principal Accountabilities:
Include, but are not limited to:
Provide clinical support services to APC S clients and case managers
Comply with policies and procedures necessary to maintain the standards required by accrediting bodies and/or licensing agencies.
Complete incident forms, follow up and document on staff/ client complaints and concerns
Provide input into the development of in-service program and conduct education sessions
Assist with private duty nursing (PDN) cases, as necessary.
Assist Scheduling Coordinators and HR Manager, with coordinating supervisions and client monitoring visits.
Ensure case manager visits are completed and all necessary documentation Include, but are not limited to:
Provide Clinical support services to APCS clients and case managers
Comply with policies and procedures necessary to maintain the standards required by accrediting bodies and/or licensing agencies.
Complete incident forms, follow up and document on staff/ client complaints and concerns
Provide input into the development of in-service program and conduct education sessions
Assist with private duty nursing (PDN) cases, as necessary.
Assist Scheduling Coordinators and HR Manager, with coordinating supervisions and client monitoring visits.
Ensure case manager visits are completed and all necessary documentation
Screen prospective Skilled Nursing clients
Conduct Chart audits as assigned and participate in PI committee
Serve as mentor for new APC S team members and monitor performance.
Participate in investigations and service recovery.