Case Manager (SSW) - Adult Mental Health (FAST/AOT)

Job Description

Davis Behavioral Health (DBH) is seeking a full-time Case Manager to join the FAST Assertive Community Treatment program. As part of a multidisciplinary team, the Case Manager is a bachelor's-level mental health professional who provides targeted case management, behavior management, skills development, and personal services. The case manager assists clients in effectively utilizing available community resources and may be provided in various settings. This position offers hope, guidance, and skills toward obtaining and maintaining independence in community living.

Essential Job Functions

The FAST/AOT Case Manager must be able to complete the following essential job functions:

• Complete clinical documentation of all services within agency guidelines.
• Complete DLAs (or other agency-identified case management needs assessments) at the required frequency to create individualized goals and objectives.
• Coordinate with the client's treatment team and community agencies as needed to provide effective care.
• Be knowledgeable about the crisis system and know when to activate it.
• Participate in weekly staff meetings and regularly scheduled supervision.
• Other duties and responsibilities as needed and assigned.

The FAST/AOT Case Manager is expected to uphold the core social work values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. This includes maintaining client confidentiality, practicing within one's scope of competence, engaging in ongoing professional development, and advocating for the rights and needs of vulnerable individuals involved in the civil commitment process.

Position-specific Job Functions

In addition to the essential job functions outlined above, the following responsibilities are assigned to your specific position.

• Understand and implement the Assertive Community Treatment (ACT) model of care in diverse community settings.
• Build and maintain therapeutic rapport with clients, respecting their self-determination while promoting engagement in treatment.
• Provide ongoing assessment of client wellness including physical, physiological and emotional needs and link clients with care for identified needs.
• Provide skill building support in individual and group settings to increase client independence.
• Conduct outreach and engagement with clients who are treatment resistant or who are experiencing an increase in symptoms or decrease in wellness.
• Attend weekly FAST team meeting
• Attend monthly 1:1 supervision as scheduled at orientation.
• Attend at least monthly staff meetings as scheduled.
• Demonstrate proficiency in use of company communication means including email, TEAMS and group text.
• Meet monthly and annual productivity standards
• Ability to work with clients regardless of the clients age, sex or gender identity.
• Any other duties and responsibilities and needed and assigned.

Introductory Period

All new employees at DBH have a 6-month introductory period to assess whether they can perform the essential functions of the job at the expected level, within the specified timeframes, and are a good fit for the job.

Employment Classification & Schedule

This position is classified as full-time, non-exempt, with a 40-hour per week schedule.

The proposed schedule for this position is below:

• Monday, Tuesday, Wednesday, Thursday, Friday: 8:00 am to 5:00 pm

Work schedules at DBH are established to meet the needs of our clients and the agency. Program Supervisors, with the approval of Program Directors, determine the specific schedules for their assigned departments and have the authority to ask employees to work a different shift and/or in a different location on a short-term or permanent basis to meet the departments' needs.

The proposed schedule for this position is Monday through Friday during regular business hours. This position does require flexibility to meet client and program needs, including attending commitment hearings, staff meeting, and other tasks related to completing essential job functions.

Location

The office for the FAST/AOT Case Manager office is located on the DBH Layton Campus is located at 2250 North Robins Dr., Layton, UT 84041. Work locations include but are not limited to clients' homes, clients family member homes, hospital settings, courthouses, jails, DBH offices, and other locations to help the clients meet their needs.

While this position will have office space within the agency, case management activities are expected to be performed across multiple settings including client homes and community locations. Significant fieldwork is required, including frequent travel throughout the county to conduct outreach, attend meetings, and provide direct client services. This position may require the use of a personal vehicle; mileage reimbursement is provided in accordance with organizational policies.

Compensation

The hourly rate for this position is outlined below:

BSW Degree + SSW License

• $25.50 per hour base wage + 1% per year of licensure

Non-BSW Degree

• $21.50 per hour base wage + 1% per year of direct social work experience, up to 10 years.

Internal Candidates Only: No Degree + TCM Certification

• $19.00 per hour + 1% per year of direct social work experience, up to 10 years.

Required Qualifications

Education/Licensure/Certification

• Graduation from a college or university with a bachelor's degree in social work (BSW).
• Preference given to those with current licensure in the state of Utah as an SSW.
• Candidates without an active SSW license may also be considered with the expectation that certification as a Behavioral Health Case Manager is completed within the first 30 days of employment (if not already obtained). Qualifications to become a Behavioral Health Case Manager through the Office of Substance Use and Mental Health (OSUMH) include:
• Completion of OSUMH's online training with a passing score on the exam
• 400 hours of work, volunteer, and/or education experience in human services or a related field
• 40-hour case management practicum, provided by DBH

The FAST/AOT Case Manager must complete and maintain certification in First Aid and CPR, Daily Living Assessment (DLA), and all mandatory training assigned to this position.

Underfill Options

Position may be under-filled by an individual who has graduated from a college or university with a bachelor's degree in another social science field (i.e., psychology, criminal justice, sociology, etc.) AND has active licensure as a Social Service Worker (SSW) in good standing in the State of Utah or can meet criteria to obtain licensure within 12 months of hire.

Internal Candidate Only Underfill Options

Current DBH employees who are actively pursuing an undergraduate degree, have active Behavioral Health Case Management certification through the State of Utah in good standing, and meet all criteria for transfer eligibility as defined by DBH policy may be considered for case management vacancies at DBH.

Professional Experience

The ideal candidate will have a working knowledge of mental health and substance use disorder services, community resources, experience working with clients that have severe mental illness, is hardworking, and can work independently as well as in a team environment. Experience in mental health case management or related behavioral health services preferred (1-2 years).

Skills/Abilities/Qualifications

The Case Manager must possess strong verbal communication skills and demonstrate compassion, courtesy, and respect to all clients and their families. Exceptional interpersonal skills with the ability to establish immediate rapport with clients.

• Demonstrate the ability to work with SED/SPMI populations, substance use, and with individuals and families.
• Demonstrates the skills necessary to motivate and engage individuals.
• Knowledge of the techniques and principles of child and family development and family systems
• Knowledge of trauma-informed care.
• Good organizational and practice management skills.
• Ability to work independently and effectively.
• Ability to establish and maintain effective working relationships with other staff and community/state agencies.
• Flexibility in days and hours available for scheduled work, including evenings.
• Spanish speaking is preferred.

All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana.

Physical Demands

Tasks require a variety of physical activities, not generally involving muscular strain, but do require frequent walking, standing, stooping, sitting, reaching, talking, hearing, and seeing. Common eye, hand, and finger dexterity are required for many tasks. Mental application utilizes memory for details, verbal instructions, emotional stability, and discriminating thinking. Periodic interaction with youth or adults in crisis requiring participation in de-escalation processes may occur causing stress or threat of physical injury.

• Must be able to lift up to 50 pounds and perform a range of physical tasks including walking, standing, driving, and navigating stairs.
• Position involves travel to varied community settings including hospitals, homes, courts, jails, and office spaces.
• Occasional high-stress situations may occur involving individuals in emotional or behavioral crisis.
• Must be comfortable working independently in the field with minimal direct supervision.

Benefits

Davis Behavioral Health, Inc. offers an incredible valuable and comprehensive benefits packages to eligible employees. A copy of the current DBH Benefits Guide is available upon request.

DBH benefits include:

Medical Insurance - The current carrier and network is SelectHealth Share.

• High Deductible Health Plan with a sizeable employer Health Savings Account contribution. H.S.A. administered by HealthEquity.

Dental Insurance - The current carrier and network is Delta Dental.

Integrated Primary Care Clinic - Nice Healthcare. Every day care whenever you need it.

Vision Insurance - Offered by VSP

Flexible Spending Account (FSA) - Administered by APA Benefits.

• Annual healthcare spending limit: $3,300
• Annual dependent care spending limit: $5,000

Retirement

• Utah Retirement System participating agency
• 401(k) - DBH matches up to 2% of annual earnings
• Voluntary employee-funded options available (457 Plan Roth IRA)

Life and Accidental Death and Dismemberment Insurance - Administered by USAble.

• Basic Life and AD&D Benefit Amounts
• Employee:2x your base annual earnings, rounded to the nearest $1,000, to a maximum of $300,000
• Spouse: $10,000
• Child(ren): $5,000 on each eligible dependent child
• Voluntary Life and AD&D Insurance

Long-term Disability - Administered by USAble.

Health Reimbursement Account (H.R.A.) - Offered to employees to voluntarily opt out of DBH medical insurance. Administered by APA Benefits.

Up to $2,600 per year contributed by DBH after required employee contribution.

Voluntary Insurance - Administered by Assurity.

• Voluntary Accident
• Voluntary Critical Illness
• Voluntary Hospital Indemnity

Voluntary Identify Theft Protection - Administered by Allstate Benefits.

Employee Assistance Program (EAP) - Administered by Intermountain Healthcare.

Davis Behavioral Health is an equal opportunity employer.

DBH Criminal Background Check & Drug Screening Disclaimer

Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.