Case Support Manager

Job DescriptionWarCollar has an opportunity for a Case Support Manager supporting a mission‑focused contract. This role is ideal for a professional with a strong law enforcement background who can manage case workflows, support operational activities, and provide technical and administrative support across mission environments. You will coordinate case documentation, manage operational data, support system usage, and collaborate with operators, analysts, and engineers to ensure mission readiness and efficiency.The role requires a Top Secret (TS) level clearance. This is on a funded contract, bidding on a specific Task Order.Required SkillsManaging case files, documentation, and operational workflowsSupporting mission operations through data entry, tracking, and reportingUsing Windows OS and Microsoft Office Suite for case management and documentationProviding hardware and software support to mission personnelConducting basic system troubleshooting and user supportCoordinating with technical teams to ensure accurate and timely case updatesStrong communication, organization, and analytical skillsAbout WarCollar IndustriesWarCollar Industries, LLC is a veteran‑owned small business. We maintain a team of cybersecurity experts committed to protecting complicated data and distribution systems and providing decision makers with the most accurate assessment of residual risk possible. We work with our clients to solve the toughest challenges in the ever‑evolving digital landscape. Services include network defense, computer network attack, secure network design, penetration testing and vulnerability assessment. WarCollar enables its clients to find, fix, stop, and ultimately solve cybersecurity problems across their entire enterprise.BenefitsWarCollar offers generous benefits including: Medical insurance premium coverage; PTO based on billable hours; federal holidays plus your birthday; matching 401k, education reimbursement plus paid training days; performance bonuses; referral bonuses; government shutdown protection; monthly team building events plus two major social events annually.Equal Opportunity EmployerWarCollar Industries, LLC is an equal opportunity employer. WarCollar does not discriminate in employment based upon race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, status as a protected military veteran, or other non‑merit factor.#J-18808-Ljbffr