Case Worker- CCS Service Facilitator
Salary
$28.84 - $33.16 Hourly
Location
Eau Claire County Courthouse, 721 Oxford Avenue, Eau Claire, WI
Job Type
Full-Time
Job Number
26-00549
Department
Human Services
Opening Date
08/21/2026
Closing Date
9/4/2026 11:59 PM Central
- Description
- Benefits
- Questions
POSITION SUMMARY
The Case Worker -Service Facilitator works with assigned participants who are diagnosed with mental health and/or substance use diagnoses throughout the lifespan. This position creates a person-centered, multi-disciplinary team which promotes participant achievement for their highest possible level of independent functioning within their community
QUALIFICATIONS
- Serves as member of a multi-disciplinary team, supporting individuals with a recoverable mental health disorder(s) and/or a substance use disorder(s) utilizing principles of psychosocial rehabilitation; adheres to State Statutes, Administrative Code, County and Department of Health and Human Services policies/procedures and social work practice standards.
- Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, and daily living spheres; works to achieve voluntary involvement and participation in the design of a self-directed recovery plan developed to support the participant, in a manner that helps achieve the highest possible level of independent functioning.
- Provides service facilitation and coordination for participants across the life span; gathers, coordinates, and schedules regular participant recovery-based team meetings; transfers information, reviews progress, identifies barriers or provides support to the assigned participant's individualized needs; ensures that the recovery plan and services delivered are integrated, coordinated, and monitored.
- Extends support for individuals, families, or significant others in individual, conjoint, and group formats; promotes and teaches independence, resiliency, connections to community, and informal supports to enhance and sustain the recovery process.
- Adheres to strict record-keeping and reporting guidelines and laws in compliance with agency-defined fiscal parameters and DHS 36 required timelines; documents client contacts and services; maintains client files and client specific data for reporting purposes; creates authorizations of services for payment per an individual's recovery plan; prepares other records and reports, as necessary.
- Maintains awareness of community resources and support services available for individuals in crisis; educates clients about available community resources and how to independently gain access to needed services.
- Establishes and maintains effective working relationships with internal and external partners; serves as advocate for clients within the community; attends and participates in staff meetings, supervision times, and other regularly scheduled meetings.
- Develops professional knowledge and skills by attending training events, conferences, and workshops.
- Performs other related duties as required or assigned.
TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
- Bachelors degree in social work or related field.
- Appointment will be conditional upon successful completion of criminal and caregiver background checks.
- Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties.
- Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000.
DESIRED TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS
- Certified Social Worker (CSW), Certified Advanced Practice Social Worker (CAPSW), Certified Independent Social Worker (CISW), Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC).
Eau Claire County is not only a great place to work, but has many exciting benefits!
Paid Time Off (PTO): Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year. All new hires at Eau Claire County receive 40 hours of front-loaded PTO upon hire, which they may begin using immediately.
- Manager PTO accrual available upon request*
Holidays: Eleven paid holidays: New Years Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Years Eve Day.
Retirement: The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.
For further benefit information please click on the link: Employee Benefits
Eau Claire County provides leave under the Family Medical Leave Act: Family and Medical Leave Act | U.S. Department of Labor
AN IMPORTANT NOTE: This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire Countys policies and County Code govern if there are differences between this information and the policies.
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Do you have a bachelors degree in social work or related field?
Required Question
Employer Eau Claire County
Address Suite 3414
721 Oxford Avenue
Eau Claire, Wisconsin, 54703
Phone 715-839-4710
Website https://eauclairecounty.gov/