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Department of Labor, Bureau of Rehabilitation Services, Division of Vocational Rehabilitation Job Class Code: 5087 Grade: 24 (Supervisory) Salary: $54,579.20 - $77,459.20/Annually Location: Bangor, ME Opening Date: June 5, 2026 Closing Date: June 22, 2026
The Division of Vocational Rehabilitation seeks candidates for a full-time Casework Supervisor position. The person hired for this position will be based at the Bangor CareerCenter and will support rehabilitation counselors and other staff in the delivery of vocational rehabilitation services. This position conducts extensive work with partners including individuals with disabilities, families, employers, Clubhouse, and community providers.
Given the nature of job responsibilities, certain positions may be subject to fingerprinting as part of the background process, once a conditional offer of employment has been made.
The Maine Department of Labor supports success through intentional collaboration, innovative thinking, and adaptability. We value an inclusive, diverse, and accessible workplace where all employees thrive and contribute to the overall success of the agency.
Primary responsibilities include:
Reviews and approves or disapproves acceptances, plans, and closures of cases in order to assist in attaining unit goals and objectives.
Trains and/or arranges for training in rehabilitation methods and techniques in order to develop and maintain staff proficiency.
Reviews and analyzes prior case services expenses, available monies, and client population needs in order to establish performance goals, estimate case services financial needs, and submit recommendations to the Regional Director.
Monitors, assigns, reviews, analyzes, and evaluates the quality and quantity of ongoing vocational rehabilitative casework in order to ensure services provided are adequate and consistent with established policies and procedures.
Reviews and analyzes the amount, type, and frequency of counselor's service delivery expenditures in order to ensure appropriateness and effectiveness of expenditures.
Prepares and submits reports to Regional Director on client services and service deliveries in order to provide information.
Oversees and evaluates employee performance in order to maintain employee effectiveness and efficiency.
Orients new employees in order to acquaint them with agency operations and activities.
Confers with and counsels subordinate staff on rehabilitative casework in order to identify problems, formulate solutions, and exchange information.
Negotiates and resolves disputes between counselors and clients in order to minimize client appeals and maintain appropriate service delivery.
Develops, implements, monitors, and reports on technically difficult client rehabilitation programs in order to document program activities and provide information.
Develops and recommends policies and procedures in order to improve program.
Analyzes, identifies, assesses, and modifies program services in order to ensure program goals and objectives are met.
Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.
Skills or knowledge required:
Knowledge of vocational rehabilitation processes and techniques
Ability to analyze and evaluate service delivery information
Ability to evaluate and counsel employees
Ability to train employees
Knowledge of federal and state laws, rules, and regulations governing rehabilitation programs
Ability to plan, organize, and delegate work and supervise a staff
Strategies to effectively work remotely.
Strong interpersonal, oral and written communication skills.
Flexibility and problem-solving skills.
Knowledge of the local labor market.
Ability to work well as a member of a team.
Excellent prioritization, organization and time management skills.
Detail-oriented documentation.
Frequent local and occasional statewide travel.
Minimum qualifications:
An eight (8) year combination of education, tra
Numbers & Facts
Location
Bangor, Maine
Salary
$54,579.20–$77,459.20
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Community Providersunmatched
Contract Managementunmatched
Customer Support/Serviceunmatched
Disability Accommodationsunmatched
Diversity Recruitingunmatched
Employee Orientationunmatched
Employment Lawunmatched
Establish Prioritiesunmatched
Federal Laws and Regulationsunmatched
Financial Servicesunmatched
Human Resourcesunmatched
Identify Issuesunmatched
Information/Data Security (InfoSec)unmatched
Interpersonal Skillsunmatched
Negotiation Skillsunmatched
People Managementunmatched
Performance Reviewsunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Program Evaluationunmatched
Security Protocolsunmatched
Service Deliveryunmatched
Set Goalsunmatched
Staff Policiesunmatched
Staff Trainingunmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Work From Homeunmatched
Writing Skillsunmatched
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