Casework Supervisor

Center Point, Inc

San Pablo, California

JOB DETAILS
SALARY
$75,000–$85,000
SKILLS
Behavioral Interviewing, CPR Certification, Case Management, Coaching, Community Providers, Community Support, Computer-Based Training (CBT), Contract Requirements, Corrective Action, Cross-Functional, Customer Support/Service, Data Collection, Documentation, Documentation Plan, Driver's License, First Aid, Homeless Services, Insurance, Leadership, Maintain Compliance, Operational Support, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Procedure Development, Psychology, Quality Assurance, Service Delivery, Social Sciences, Staff Development, Staff Training, Substance Abuse, Training/Teaching, Treatment Plan, United States Department of Justice (DOJ), Work From Home
LOCATION
San Pablo, California
POSTED
2 days ago
Center Point is seeking a compassionate and experienced leader to serve as Casework  Supervisor for our new Contra Costa County Day Reporting Center (DRC) in San Pablo, CA. This innovative program is anticipated to launch around July 1, 2026, under contract with the California Department of Corrections and Rehabilitation (CDCR), Division of Rehabilitative Programs (DRP), and will provide services to adults on parole.

We are beginning the recruitment process now in anticipation of hiring for this position on or after July 1, 2026.

About the Position:
The Casework Supervisor is responsible for overseeing casework functions and supervising direct-service staff at a CDCR Day Reporting Center serving the Adult Parole population. This position ensures that participant services, documentation, treatment methodologies, and case management practices are delivered in alignment with evidence-based practices and CDCR DRP contract requirements.

The Casework Supervisor provides daily oversight and support to multidisciplinary staff, including Caseworkers, Community Navigation staff, AOD Counselors, and CBT Facilitators. This role also assists with quality assurance activities, case conferencing, staff development, and coordination with CDCR, parole, and community partners to support successful participant outcomes and reduce recidivism.

As this is a new program launch, the Casework Supervisor will play an important role in helping establish program operations, workflows, staff training processes, and a positive team culture that supports high-quality service delivery.

Key Responsibilities:
  • Manage casework functions and supervise casework staff serving adults on parole.
  • Monitor treatment service methodologies and ensure evidence-based practices are consistently utilized.
  • Develop and monitor procedures governing participant documentation and case management activities.
  • Ensure the Case Management Plan (CMP) process is properly implemented and followed.
  • Participate in multidisciplinary case conferences and participant reviews.
  • Supervise screening, assessment, referral, and follow-up activities for DRC participants.
  • Provide training, coaching, and support to Caseworkers and other DRC staff.
  • Review assessments, progress notes, treatment plans, case documentation, and discharge summaries for quality and compliance.
  • Coordinate quality assurance activities and assist in implementing corrective action plans when needed.
  • Assist with monitoring vocational, counseling, and support service activities.
  • Collaborate with CDCR staff, parole agents, community providers, and other stakeholders.
  • Assist with the preparation of program reports, data collection, and documentation monitoring activities.
  • Support program operations and staff supervision in the absence of the Program Director.
  • Other duties as assigned.

Minimum Qualifications:
  • Bachelor’s degree in Social Sciences or a related field from an accredited college or university and a minimum of two (2) years of experience supervising casework staff working with justice-involved individuals; OR.
  • Minimum of six (6) cumulative years of full-time experience as a counselor in a program serving justice-involved populations.
  • Experience working with justice-involved individuals, specifically Adult Parole populations, strongly preferred.
  • Knowledge of evidence-based practices, including case management, Motivational Interviewing, Cognitive Behavioral Therapy (CBT), and rehabilitative service delivery.
  • Knowledge of screening, assessment, treatment planning, and documentation protocols.
  • Strong leadership, organizational, communication, and problem-solving skills.
  • Experience supervising multidisciplinary staff and coordinating participant services preferred.
  • Ability to maintain compliance with CDCR DRP contract requirements and agency policies.
  • Proficiency with Microsoft Office Suite and electronic documentation systems.
  • Must be able to successfully complete and pass a DOJ Live Scan background clearance.
  • Must possess a valid California driver’s license with no serious infractions within the past four (4) years.
  • Must be insurable under the agency’s automobile insurance policy.
  • Must have access to reliable personal transportation for work-related duties.
  • Must possess current TB clearance and CPR/First Aid Certification or obtain upon hire.

Benefits/Perks:
  • Highly competitive compensation.
  • Medical, Dental, Vision.
  • 17 days off (PTO/Sick time), increasing with tenure. Paid holidays.
  • 401K with matching contribution & Life insurance program.

Pay Frequency: Twice monthly
Work Remotely: No
Job Type: Full-time


About Center Point, Inc:

Center Point’s mission is to provide comprehensive social, educational, vocational, medical, psychological, housing, and rehabilitation services to combat social problems such as substance abuse, poverty, unemployment, and homelessness. Center Point offers rehabilitation and treatment services that interrupt the abusive cycles of psychological, social, and economic dislocation by providing critical training and support so that individuals and families can claim self-worth and dignity.

About the Company

C

Center Point, Inc

About Us

We Believe

Center Point’s programs promote increased stability, self-reliance, personal productivity and social responsibility. Center Point believes that individuals, families and communities can flourish when the cycles of poverty, illiteracy, abuse, neglect, unemployment, homelessness and crime are interrupted by specialized and effective rehabilitation services.

 

Our Mission

Center Point’s mission is to provide comprehensive social, educational, vocational, medical, psychological, housing and rehabilitation services to combat social problems such as substance abuse, poverty, unemployment and homelessness.

Center Point offers rehabilitation and treatment services that interrupt the abusive cycles of psychological, social and economic dislocation by providing critical training and support so that individuals and families can claim self-worth and dignity.

 

Agency Goals

  • To provide a range of cognitive, behavioral and psychosocial skills training aimed at enhancing personal, moral and social responsibility;
  • To develop educational, vocational and interpersonal skills to promote personal and social productivity;
  • To create value-based opportunities which maximize successful pro-social community integration;
  • To improve the quality of life.

 

THE ORGANIZATION – WHO WE ARE

For more than fifty years Center Point has provided the foundation for change for many families and individuals by assisting them to become responsible members of our communities and we have established a reputation as a leader in the field!  Center Point's services facilitate the process of rehabilitation by helping individuals reclaim self-worth and dignity. Typical clients include veterans, the homeless, incarcerated individuals, ex-offenders who need services, and individuals with mental health and/or substance abuse problems.  Equipped with new skills for living and working, and assisted with employment and housing, Center Point program graduates return to their communities ready to assume responsibility for themselves and others. Click HERE to learn more about our history, or go to http://www.cpinc.org

 

Center Point, Inc. has expanded over the years to become one of the nation's leading health and social services agency with programs in California and is a large contract service provider for many correctional institutions and multiple counties therein.  Today, Center Point serves more than 4,000 men and women each year providing comprehensive, evidence-based services for homeless individuals, veterans, substance users, women with children, families, adolescents, those who are unemployed and those involved with the criminal justice system.

 

COMPANY SIZE
100 to 499 employees
INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
http://www.cpinc.org