Department: Cumberland County MH/IDD/EI
Address: 1615 Ritner Highway, Carlisle, PA 17013
Work Hours: 8:00 am - 4:30 pm - Monday through Friday (75 hours bi-weekly)
Position Type: Regular/Full Time
External or Internal: External
Position Code: MH2034
Position Title: IDD Caseworker II - Senior Human Services Case Manager for IDD
Salary: $28.65/hour ($55,867.50/year)
Pay Range & Step: 111 - Step 1
Posting Period: July 23, 2026 through open until filled
Recruitment Methods:
Job description: This position provides case management for assigned caseload - assisting individuals with receiving needed services to carry out their Individual Support Plan and to provide on-going monitoring of client plan and any new client situations that may arise.
Essential Functions of Job:
Additional Primary Job Duties:
Maintains contact with consumers as minimally required or more frequently.
Enters client data in HCSIS for maintenance of records.
Conducts phone contacts with consumers, families, physicians or others in regard to consumer needs and services.
Assists consumers with completion of necessary paperwork.
Facilitates meetings with consumers, family, providers, etc. as required.
Completes requests and referrals for evaluations, services, etc. as required.
Works with individuals in need of crisis intervention.
Counsels families, individuals and providers.
Interview clients to obtain social histories.
Provides comprehensive information about agency programs.
Other Duties of the Job:
Attends meetings, trainings and in-services as required by regulation.
Educates and encourages the general public to support the IDD population.
Performs other job related duties and case management and support services as required.
Travels frequently to perform essential functions of job, to homes, providers etc.
Some evening work (attendance at appointments, meetings) is involved in the performance of the job.
Operates computer and software programs and other office equipment as necessary to carry out job duties.
MET’s:
Six months of experience as a Human Services Case Manager; OR A bachelor's degree with a social welfare major; OR A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency; OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
Selection Criteria:
Currently County Employees will follow the County Promotion/Demotion Policy.
If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.
CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER
Mission Statement:To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:
If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.
EMAIL CONFIRMATION:
If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.
Medical Benefits:
Retirement Benefits:
Paid Time Off:
Additional Benefits: