10-key (Tenkey) Numeric Keypad, Analysis Skills, Calculators, Cash Applications, Communication Skills, Government Regulations, Insurance, Internet Research, Mail Processing, Microsoft Excel, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Telephone Skills, Writing Skills
This employee will process and post payments to customer's accounts.
Job Responsibilities:
- Application of payments and denials
- Payments and denials are received electronically and through regular mail
- Balance cash batches
- Problem solve to close cash batches assigned
- Call insurance companies for problem batch resolution
- Internet website research to find EOBs and EFT/ERN information
- Research documents for distribution