Cash Application Specialist - Boca Raton

We are seeking a detail-oriented and highly organized Cash Application Specialist to join our team. In this role, you will be responsible for accurately posting payments, reconciling accounts, and supporting a variety of cash application and customer service functions. The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical skills, and maintains a high level of accuracy.

Monday through Friday 8:30 AM - 5:00 PM

$22.00/hr.

Key Responsibilities:

• Manage and respond to JPMorgan correspondence in a timely and professional manner

• Review and validate system-generated policyholder refunds for accuracy

• Post policyholder payments into the policy administration system

• Analyze aged accounts receivable balances and recommend write-offs when appropriate

• Handle customer service requests, including:

  • Voiding and reapplying payments

  • Cash investigations

  • Expedited refunds

  • Credit card voids and chargebacks

  • Voiding and reissuing checks

• Address and resolve escalated inquiries from the BPO team

• Maintain accurate records and ensure compliance with internal controls and procedures

Required Qualifications:

• High school diploma required; some college coursework preferred

• 1–2 years of experience in cash applications or a similar accounting/finance role

• Strong attention to detail with a high degree of accuracy

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Excellent verbal and written communication skills

• Proficiency in Microsoft Excel, including data entry and reconciliation

Preferred Qualifications:

• Experience with insurance premium receivables or similar industry knowledge

Position is contingent on a background check