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Cash/Claims Processor Assignment

Ava Consulting

Mason, OH

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JOB DETAILS
SKILLS
Accounts Receivable, Billing, Cash Applications, Communication Skills, Computer Operations, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, IBM AS-400 Server, Insurance, Internet Search, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, SAP, Search Engines, Time Management, Vision Plan, Writing Skills
LOCATION
Mason, OH
POSTED
7 days ago
GENERAL FUNCTION
Accurately and efficiently processes client self-bill files and/or incoming payments to customer invoices/accounts in appropriate systems. Researches and resolves data issues through coordination and communication with internal and/or external clients and team members, ensuring timely application of payments on open receivables. This position requires team interaction as well as the ability to work independently.

MAJOR DUTIES AND RESPONSIBILITIES
  • Accurately and timely processes simple to complex incoming payments to customer invoices/accounts
  • Effectively researches and resolves cash application issues using appropriate systems and with internal teams as needed
  • Understands and quickly processes changes resulting from new systems, plans, benefit designs, etc.
  • Consistently meets or exceeds agreed upon business objectives in productivity, accuracy and cycle time. Proactively works with manager to develop self-remediation plan when standards are not being met.
  • Works with manager to provide strong customer service and communication with internal and external clients.
  • Communicates with manager, team members, and clients regarding issues in a timely manner and escalates as necessary to management.
  • Runs assigned queries and reports weekly / monthly

BASIC QUALIFICATIONS
  • High School diploma
  • 3+ years of experience in cash application or insurance related processes
  • SAP knowledge and experience
  • High level knowledge of MS Excel
  • Ability to quickly grasp and retain information and concepts
  • Minimum keystroke per hour requirement of 10,000 alpha and numeric with less than 2% error rate
  • Strong customer service and communication skills, both oral and written
  • High level of detail orientation, ability to work well under pressure and multi-task/ prioritize issues
  • Flexibility working in both a team and individual environments

PREFERRED QUALIFICATIONS
  • Previous AS400 knowledge and experience
  • Detailed working knowledge of basic computer operations and systems, i.e.: Web-based search engines, Windows, and Microsoft Office products
  • Prior experience/knowledge of vision benefits and/or insurance industry

About the Company

A

Ava Consulting

AVA Consulting provides the Best Talent to our clients.  Our differentiators include: Strong Management team: helping to improve efficiencies. Deep Expertise: truly professional in their approach/delivery. Proven Track Record: worked with organizations of all sizes. Superior Execution: effective processes and well-trained staff. Long term Fulfilling Partnerships: is what we strive for Programs that fit your needs: with a total flexible approach.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
http://www.avaconsulting.com

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