Job Description
About Us
FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. We support clients across higher education, government, financial services, healthcare, telecommunications, and utility industries.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Process transactions accurately and efficiently, including cash handlingRecord detailed and accurate account notes and updatesRespond to customer inquiries and provide requested informationMeet or exceed daily, weekly, and monthly performance goals to earn an incentivized bonusAdhere to consumer protection laws and FHC policies and procedures
Numbers & Facts
| Location | North Andover, MA |
| Job Type | Full-time |
Skills
- Business Process Outsourcingunmatched
- Call Centersunmatched
- Consumer Protectionunmatched
- Customer Support/Serviceunmatched
- Financial Servicesunmatched
- Governmentunmatched
- Healthcareunmatched
- Higher Educationunmatched
- Loan Servicingunmatched
- Telecommunications Industryunmatched
- Transaction Processing/Managementunmatched
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