SUMMARY: To assist with the efficient Cash Count operations by ensuring that all policies, procedures and regulatory guidelines are complied with including securing assets. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work activities for conformance to standards and Minimum Internal Control Standards (MICS)
Safeguard company assets
Assist team members with day-to-day processes
Perform inventory control of supplies and equipment
Complete department reports
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
1-year experience in bank or casino cash services operations
6 months supervisory experience
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Above average math skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to maintain a professional demeanor
REQUIRED TRAINING
Treasure Island guest service training
Effectively Handling Harassment training
Department equipment training including bill stacker exchange, currency counting, table games boxes and soft equipment
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel routinely
Must be able to repetitively push, pull, grip and grasp objects
Must be able to reach and twist routinely
Must have the ability to independently lift up to 25 pounds occasionally
Must have good eye and hand coordination
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Numbers & Facts
Location
Welch, Minnesota
Website
https://www.ticasino.com/about
Skills
Banking Servicesunmatched
Cash Managementunmatched
Casinosunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Detail Orientedunmatched
Gamingunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Lift/Move 25 Poundsunmatched
Mathematicsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Windows XPunmatched
Microsoft Wordunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Reviewsunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Table Gamesunmatched
Writing Skillsunmatched
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