Banking Services, Cash Management, Casinos, Coaching, Communication Skills, Computer Skills, Detail Oriented, Gaming, High School Diploma, Interpersonal Skills, Inventory Management, Lift/Move 25 Pounds, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows XP, Microsoft Word, Operations Management, Organizational Skills, People Management, Performance Reviews, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Table Games, Writing Skills
Pay Rate: $22.50 an hour
SUMMARY: To assist with the efficient Cash Count operations by ensuring that all policies, procedures and regulatory guidelines are complied with including securing assets. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Schedule, train, coach, and evaluate staff and conduct performance reviews
- Direct daily work activities and inspect completed work activities for conformance to standards and Minimum Internal Control Standards (MICS)
- Safeguard company assets
- Assist team members with day-to-day processes
- Perform inventory control of supplies and equipment
- Complete department reports
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- 1-year experience in bank or casino cash services operations
- 6 months supervisory experience
Skills
Required:
- Accurate and detail-oriented
- Strong organizational skills
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
- Excellent written, verbal and interpersonal communication skills
- Excellent problem solving skills
- Above average math skills
Abilities
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to serve both internal and external customers
- Ability to maintain a professional demeanor
REQUIRED TRAINING
- Treasure Island guest service training
- Effectively Handling Harassment training
- Department equipment training including bill stacker exchange, currency counting, table games boxes and soft equipment
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and / or stand and sit for long periods throughout the day
- Must have a good sense of balance, and be able to bend and kneel routinely
- Must be able to repetitively push, pull, grip and grasp objects
- Must be able to reach and twist routinely
- Must have the ability to independently lift up to 25 pounds occasionally
- Must have good eye and hand coordination
- Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
- Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
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Treasure Island Resort & Casino