Accounts Receivable, Analysis Skills, Behavioral Health, Billing, Communication Skills, Copy Editing, Data Analysis, Data Entry, Data Quality, Detail Oriented, Finance, Futures, Health Plan, High School Diploma, Identify Issues, Insurance, Leadership, Medical Record System, Microsoft Excel, Microsoft Outlook, Microsoft Word, Office Equipment, Organizational Skills, Payment Posting, Physical Demands, Problem Solving Skills, Process Improvement, Reconciliation, Reimbursement, Resolve Customer Issues, Revenue Management, Root Cause Analysis, Short Pays, Team Player, Time Management, Trend Analysis, Typing, Writing Skills
Join New Freedom – Where Second Chances Become Bright Futures
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About Us
At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.
We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—this is where you belong.
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About the Role
We are seeking a detail-oriented and analytical Cash Poster to join our Revenue Cycle team.
In this role, you'll be responsible for accurately posting insurance payments, reconciling daily deposits, identifying payment discrepancies, and supporting the financial health of the organization through strong revenue cycle practices. You'll work closely with Billing and Accounts Receivable teams to ensure reimbursement accuracy and maintain the integrity of our financial data.
This role is ideal for someone who:
- Enjoys working with numbers and solving problems
- Takes pride in accuracy and attention to detail
- Can identify trends and discrepancies quickly
- Thrives in a fast-paced, deadline-driven environment
- Enjoys collaborating with teammates to improve processes and outcomes
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What You’ll Be Responsible For
- Posting ERA, EFT, EOB, and manual payments accurately and timely
- Reconciling daily payment activity and deposits
- Researching and resolving payment discrepancies, short pays, and posting errors
- Reviewing denials and identifying root causes
- Applying payer and AHCCCS guidelines accurately
- Maintaining accurate billing and accounts receivable data
- Collaborating with Billing and AR teams to resolve account issues
- Identifying payer trends and communicating concerns to leadership
- Supporting audits, special projects, and departmental initiatives as needed
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What Success Looks Like
- Payments are posted accurately and on time
- Daily deposits consistently reconcile without variances
- Denials and payment issues are identified and addressed proactively
- Billing and AR teams receive timely support on account-related issues
- Revenue cycle data remains accurate, organized, and audit-ready
- Strong collaboration contributes to overall departmental performance and reimbursement success
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What We’re Looking For
- Minimum of 3 years of payment posting experience in healthcare and/or behavioral health
- Working knowledge of ERAs, EFTs, EOBs, denials, adjustments, recoupments, and insurance payments
- Strong attention to detail and commitment to accuracy
- Excellent organizational, time management, and problem-solving skills
- Ability to work independently and manage competing priorities
- Intermediate proficiency with Microsoft Excel, Outlook, Word, Teams, and Electronic Health Records systems
- High School Diploma or GED required
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Why You’ll Love Working Here
We take care of the people who take care of others. At New Freedom, you’ll enjoy:
- Competitive pay and strong benefits package
- $0 medical plan option + employer-supported coverage
- 401(k) with match
- Generous paid time off
- Free meals, snacks, drinks, gym access
- A mission that matters—and a team that works hard to deliver on it
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Environment + Physical Demands
This position is based at our Phoenix Administrative Office and works closely with our Revenue Cycle Management team. The role is office-based and involves regular collaboration with Billing, Accounts Receivable, and Finance team members.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- This position primarily requires sitting for extended periods while working at a computer or desk
- This role may occasionally require standing, walking, bending, reaching, or light lifting consistent with an office environment
- Frequent use of hands and fingers for typing, data entry, and handling office equipment is required
- Requires visual acuity for reading screens, reviewing data, and analyzing detailed information
- Requires the ability to communicate verbally and in writing with coworkers and leadership
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Our Standard
We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.
If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization—we want to hear from you.
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Equal Opportunity
New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.
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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission—to turn second chances into powerful comebacks."