Accounts Receivable, Billing, Cash Applications, Communication Skills, Computer Operations, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, IBM AS-400 Server, Insurance, Internet Search, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, SAP, Search Engines, Time Management, Vision Plan, Writing Skills
Position Type
Contract
Duration
5+ Months
Job Description
Job Title: Coordinator- Cash Applied
Location: Mason, OH
Zip Code: 45040
Duration: 5+ Months
Pay Rate: $22.55/hr.
Keyword's: #Masonjobs; #Coordinatorjobs;
Start Date: Immediate
We provide a competitive pay and benefits package. This position is offering a pay rate of $22.55/hr. however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
Job Description:
GENERAL FUNCTION
Accurately and efficiently processes client self-bill files and/or incoming payments to customer invoices/accounts in appropriate systems. Researches and resolves data issues through coordination and communication with internal and/or external clients and team members, ensuring timely application of payments on open receivables. This position requires team interaction as well as the ability to work independently.
MAJOR DUTIES AND RESPONSIBILITIES
- Accurately and timely processes simple to complex incoming payments to customer invoices/accounts
- Effectively researches and resolves cash application issues using appropriate systems and with internal teams as needed
- Understands and quickly processes changes resulting from new systems, plans, benefit designs, etc.
- Consistently meets or exceeds agreed upon business objectives in productivity, accuracy and cycle time. Proactively works with manager to develop self-remediation plan when standards are not being met.
- Works with manager to provide strong customer service and communication with internal and external clients.
- Communicates with manager, team members, and clients regarding issues in a timely manner and escalates as necessary to management.
- Runs assigned queries and reports weekly / monthly
BASIC QUALIFICATIONS
- High School diploma
- 3+ years of experience in cash application or insurance related processes
- SAP knowledge and experience
- High level knowledge of MS Excel
- Ability to quickly grasp and retain information and concepts
- Minimum keystroke per hour requirement of 10,000 alpha and numeric with less than 2% error rate
- Strong customer service and communication skills, both oral and written
- High level of detail orientation, ability to work well under pressure and multi-task/ prioritize issues
- Flexibility working in both a team and individual environments
PREFERRED QUALIFICATIONS
- Previous AS400 knowledge and experience
- Detailed working knowledge of basic computer operations and systems, i.e.: Web-based search engines, Windows, and Microsoft Office products
- Prior experience/knowledge of vision benefits and/or insurance industry
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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