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Skills
Communication Skillsunmatched
Concreteunmatched
Credit Cardsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Food Safetyunmatched
Governmentunmatched
Government Regulationsunmatched
High School Diplomaunmatched
Leadershipunmatched
Lift/Move 30 Poundsunmatched
Mathematicsunmatched
Multitaskingunmatched
Office Managementunmatched
Operations Processesunmatched
Order Picking/Packingunmatched
Organizational Skillsunmatched
Payment Processingunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
SNAPunmatched
Salesunmatched
Sanitationunmatched
Training/Teachingunmatched
Transaction Processing/Managementunmatched
Description
The role of a Cashier is a crucial position of Cosentino’s Front-End Team. Cashiers assist all customers through the shopping experience by processing sales transactions in the most efficient, friendly, and courteous manner. The ideal candidate is adept at cash handling and cash register operation, providing excellent customer service while processing transactions accurately and quickly. This role requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced environment. The Cashier is expected to maintain a clean and organized workspace, demonstrating proficiency in point-of-sale systems and selling techniques to enhance the customer experience. This is a non-exempt position that formally reports to the Front-End Manager.
Responsibilities:
Obtain a liquor license and or food handlers permit as required by the county in which you are working in. This should be completed within the first 14 days of starting.
Accurately process customer transactions using the ** cash register** and point of sale system.
Cash handling, including counting money, making change, and balancing the cash drawer at the end of each shift.
Accurately receive and process payment for purchases by various methods, including cash, check, gift cards, credit and debit cards, use of coupons, or other approved payment options.
Follow documented procedures to correctly process payment for purchases involving government assistance programs including SNAP and WIC.
Accurately issue customer receipts and change due to customers.
Provide exceptional customer service by greeting customers, answering questions, and resolving issues. Know and practice Cosentino’s Customer Service Standards or Red-Carpet Service.
Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales.
Identify products by PLUs, scale, and/or product number.
Bagging merchandise carefully and efficiently.
Promote sales by suggesting additional products or services.
Maintain a clean and organized checkout area, demonstrating ** cleanliness** and food safety and sanitation practices.
Stocking merchandise as needed, ensuring shelves are well-stocked and presentable.
Demonstrate detail-oriented skills when processing transactions and handling cash.
Communicate effectively with customers and team members.
If directed to do so by your Office Manager or Store Director, step in to train new cashiers as part of the orientation and training process.
Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
Minimum Qualifications:
General knowledge of cash handling procedures.
Working knowledge of cash register operation.
Demonstrated ability to provide excellent customer service.
General mathematics skills.
Ability to communicate effectively.
Ability to multitask in a fast-paced environment.
High School diploma or equivalent is preferred.
Physical Abilities
Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs.
Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
Occasionally lifting and carrying up to 30lbs., to a height of 36 inches.
Bending and squatting, at times all the way to floor level.