Position Summary
Cashiers are responsible for providing excellent customer service by processing transactions accurately and efficiently and meeting company practices for revenue control. They work directly with customers and handle cash, credit, or debit card payments.
Responsibilities
Greet customers and assist them in making purchases.
Provide customer service and make exceptional guest experiences the priority in every transaction.
Process transactions: cash, credit cards, checks, and validation transactions based on location parking rates and requirements
Use a radio to call the garage if the transaction must be processed manually.
Document all transactions following company policy via shift report.
Be accountable for all cash received, tendered, and disposition of such payment according to the money drop procedure.
Calculate and return change to customers.
Ensure that the cash drawer is balanced at the end of each shift.
Maintain a clean and organized work area every shift.
Answer customer questions and resolve any issues or complaints.
Perform other duties as assigned by the supervisor or manager.
Qualifications
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED
Requirements:
Be able to read, write and verbally communicate in English
Be prepared to sit for long periods and walk short distances
Possess the manual dexterity to operate essential office equipment, including computers and cash registers
Possess the mental ability to be able to process cash and manual transactions
Ability to lift a minimum of 50 pounds
Be at least 18 years of age
Smile during every customer interaction
Maintain uniform standards while around the account
Be able to pass a criminal background check
Ability to create relationships with customers
Organized, proficient with computers, and strong number skills
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.