Cashier/Crew Member

Crew Member/Cashier Job Description

A Crew Member, or Restaurant Crew Member, is responsible for assisting a team of restaurant staff in preparing orders and interacting with customers. Their duties include greeting customers and inputting their order requests into a computer system, working as part of an assembly line to cook and package orders and maintaining a clean workspace by sanitizing surfaces before, during and after shifts.

Duties and responsibilities: 

• Serving customers in a timely manner
• Assisting in the training of new Crew Members
• Working within a team setting to meet sales goals during a shift
• Following the company’s security and safety procedures
• Arriving for the start of their shift on time and staying until all duties are complete
•  Take customer orders at the counter
• Receive payments and present change to customers
• Pack food items, make coffee, and fill beverage cups
• Function as the host/hostess of the restaurant
• Make reservations for customers
• Receive food checks from waiters or customers
• Appeal to impatient or irritated customers, especially during rush hours
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period