Cashier - Customer Service Representative

Be the Reason Customers Come Back.

At Norfolk Hardware & Home Center, we believe great customer service is what keeps customers coming back.

We're looking for someone who enjoys helping people, stays positive under pressure, and takes pride in creating a great shopping experience.

If you're dependable, friendly, and enjoy working with people, we'd love to meet you.

What You'll Do

• Welcome every customer with a smile
• Process purchases quickly and accurately
• Answer customer questions in person and over the phone
• Help customers find products or connect them with the right team member
• Keep the checkout area clean and organized
• Support your teammates during busy times
• Represent Norfolk with professionalism and a positive attitude

What We're Looking For

• You might be a great fit if you:
• Enjoy helping people
• Stay calm when things get busy
• Are dependable and show up ready to work
• Pay attention to details
• Like working as part of a team
• Communicate well with customers and coworkers

Requirements

• 1+ year of cashier, retail, or customer service experience preferred
• Basic computer and math skills
• Comfortable using a POS/register system
• Hardware or home improvement experience is a plus, but we'll train the right person with a great attitude.
• Stand and walk throughout your shift
• Occasionally lift up to 25 lbs.
• Use a computer and register throughout the day

Why Join Norfolk?

• Competitive Pay
• Benefits Package
• 401(k) with Company Match
• Paid Time Off
• Stable, Full-Time Employment
• Career Growth Opportunities
• Family-Owned Company Since 1934

This Job Is Perfect For Someone Who...For Someone Who...

• Loves helping customers
• Takes pride in great service
• Enjoys staying busy
• Wants more than "just a cashier job"
• Is looking for a company where they can build a long-term career. 

If you're ready to join a team that values great people and great customer service, we'd love to hear from you.