Actively engages customers to create a positive shopping experience by providing excellent customer service and accurately processing customer transactions. Assists customers during checkout, supports self-checkout and online order operations, and maintains a safe, clean, and organized front-end environment. Provides bagging assistance, carry-out service, cart retrieval, and other front-end support functions as needed to ensure efficient store operations and exceptional customer service.
Supervisory Responsibilities
None
Responsibilities
Provides excellent customer service.
Accurately processes customer transactions, including cash, checks, credit cards, debit cards, coupons, and other tender types.
Assists customers with questions, concerns, and product location requests.
Monitors and assists customers utilizing self-checkout stations.
Supports online ordering and curbside pickup operations.
Bags customer purchases according to company standards and customer preferences (as needed).
Provides carry-out service and loads customer purchases into vehicles (as needed).
Performs price checks.
Sorts and returns items to normal shelf locations with priority given to refrigerated and perishable items.
Collects shopping carts from parking lots and surrounding areas.
Maintains a safe and clean environment throughout the front end.
Ensures front entrance areas and common public areas such as walkways and vestibules are clean, dry, and safe.
Replenishes supplies such as bags, receipt paper, and trash liners at check stands.
Maintains proper cash handling procedures and balances assigned cash drawers.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking store environment where there is not physical discomfort due to temperature, dust, noise, etc. May work outside in all weather conditions to retrieve carts and assist customers as needed.
Equipment Operated
Cash register
Scanner
Credit card terminal
Self-checkout equipment
Tablet devices
Grocery carts
Grocery cart harness
General office supplies
Requirements
Education And Experience
High school education or equivalent, or current enrollment, is required.
Previous cashier, retail, or customer service experience is preferred.
Previous cash handling experience is preferred.
Knowledge, Skills, Abilities
Customer service skills
Interpersonal skills
Verbal communication skills
Basic mathematical skills
Attention to detail
Organizational skills
Ability to work independently and with a team
Ability to work with little to no supervision
Ability to multitask in a fast-paced environment
Ability to safely navigate parking lots and customer areas
Physical Requirements
Bending
Standing
Communication (Verbal)
Carrying up to 50 lbs.
Reading
Walking
Hearing (Auditory)
Reaching
Grasping
Lifting up to 50 lbs.
Writing
Sight or Peripheral Vision
Salary Description
$14 - $15/hr.
Numbers & Facts
Location
Akron, OH
Salary
$14–$15 Per Hour
Skills
Auditoryunmatched
Communication Skillsunmatched
Credit Cardsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Interpersonal Skillsunmatched
Lift/Move 50 Poundsunmatched
Mathematicsunmatched
Multitaskingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Perishable Foodsunmatched
Presentation/Verbal Skillsunmatched
Retailunmatched
Shopping Cartsunmatched
Team Playerunmatched
Transaction Processing/Managementunmatched
User Interface/Experience (UI/UX)unmatched
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