Cashier

About Us:

Holz Motors, located in Hales Corners, WI, is a family-owned dealership with a long-standing reputation for quality vehicles, exceptional service, and community commitment. We strive to make every customer a customer for life, believing that happy employees create happy customers. Every team member plays a vital role in our success, and we are committed to providing a supportive environment, opportunities for growth, and the same award-winning service our community has trusted for generations.

Position Summary:

We are seeking a Part time Cashier with excellent customer service skills and a winning attitude at our Hales Corners location. This individual will be the point of contact for our customers while getting their vehicle serviced.

Shift:

• A few days between Monday and Friday with hours from 3 pm- 6 pm, depending on scheduling needs
• Rotating Saturdays 7am- 12:30 pm.
• Hours vary between 8-15 per week

Responsibilities:

• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests, needs and requests to management
• Excellent customer service skills!
• Professional personal appearance

What We Offer:

• Medical and Dental Plan
• $15k of Employer paid life insurance
• Ancillary insurance products available- life, disability, critical illness, accident
• Employee Assistance Program
• 401k plan and Profit Sharing
• Paid Holiday and Vacation- vacation available right away and 2 weeks at 1 year.
• Career advancement opportunities, promote from within
• Employee vehicle purchase plans
• Local event tickets- Brewers, Packers, Museum, Zoo
• Proud community supporters of the Milwaukee Museum and Milwaukee Zoo
• Discounts on products and services

We maintain a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.