Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
• Warmly and graciously greet all guests upon arrival. • When possible, open the front door for guests entering or leaving the restaurant. • When immediate seating is limited, record guest names and number of people in party. • Call out name and number of party when tables become available. • Provide guests with estimated waiting time. • Accommodate special seating requests for guests whenever possible. • Seat guests based on guest preferences and balancing of customer flow in service stations. • Tender checks and handling all POS transactions at the cashier station. • Answer phones within 3 rings. • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. • Relay messages to servers and buspersons as needed. • Thank guests as they leave and invite them to return.
Qualifications:
• No previous restaurant experience required. • Be able to work in a standing position for long periods of time (up to 5 hours). • Be able to communicate clearly and effectively in the predominant language(s) of our guests. • Must have exceptional grooming habits.