30+ days ago

Job Description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: 
  • Assist customers with questions and recommendations 

  • Manage sales transactions while working assigned cash register 

  • Maintain security of cash and protect company assets 

  • Keep the store well-stocked, and recover merchandise 

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable  

  • Other duties as assigned* 

 

Skills and Experience:  

  • High school diploma or equivalent is preferred 

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred  

  • Ability to follow instructions and interpret operational documents is  

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 

  • Excellent customer service and relationship management skills are  

  • Strong organizational and communication skills are  

  • Strong problem-solving and decision-making skills are  

 

Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:  

  • Employee Assistance Program  

  • Retirement plans  

  • Educational Assistance  

  • And much more!  

 

 

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. 

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion.Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. 

 

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

5409 Harvard Avenue,Newburgh Heights,Ohio 44105-4827

31103

Family Dollar

From:

11

To:

11.5

Numbers & Facts

LocationOhio
IndustryRetail
Company Size10,000 employees or more
Year Founded1959
Websitehttps://www.familydollar.com/

About Company

In today's challenging economy, you may think rewarding careers in retail aren't possible. Think again! Family Dollar,one of the fastest growing discount store chains in the nation, invites you to grow your career with us as we continue our expansion into existing and new markets.
With over 6,500 stores in 44 states, Family Dollar offers opportunity for those seeking advancement. If you are looking to launch your career with a Fortune 500 company, please read on!

Howard Levine, Family Dollar's Chairman and CEO, believes that Family Dollar associates are the foundation of our company. "Of course, our most significant investment is in the success of our associates. We recruit, train, motivate and retain highly qualified associates, allowing us to offer our associates not just jobs, but attractive careers in a rapidly expanding, profitable company." Are you ready to join Family Dollar? Family Dollar is ready for you."

Skills

  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Employee Assistance Planunmatched
  • Housekeeping/Cleaningunmatched
  • Loading/Unloadingunmatched
  • Organizational Skillsunmatched
  • Pharmacyunmatched
  • Restaurantunmatched
  • Retailunmatched
  • Retirement Planunmatched
  • Sales Managementunmatched
  • Transaction Processing/Managementunmatched

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