Communication Skills, Customer Relations, Detail Oriented, Food and Beverage Industry, Interpersonal Skills, Multitasking, Order Processing, Organizational Skills, Restaurant, Training/Teaching, Waitressing
LOCATION
San Antonio, TX
POSTED
30+ days ago
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Job Description: Hostess/Cashier We are looking for a customer-focused Hostess/Cashier to join our team! You will be welcoming guests, as they enter the restaurant, and helping ensure they enjoy an exceptional dining experience. You will be knowledgeable of our entire menu. You will guide the guest through the ordering process, by answering questions, and offering suggestions. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Responsibilities:
Greet guests and them feel welcome
Provide guests with menu suggestion.
Take the guest order and send the order to the kitchen and bar.
Inform guests on promotions
Ensure a smooth hand-off to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Operate cash registers to accept payments for food and beverages
Qualifications:
Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to servers, bussers, managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)