Cashier / Receptionist

Spitzer Kia in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Flexible work schedule - 5 day work week!
• Ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off - 80 hours after 1 year of service
• Paid uniforms and Name Badges
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:

• Greets customers at the cashier window in a pleasant and professional manner
• Answers incoming calls in a prompt, polite and professional manner
• Receives cash, checks and credit card payments from customer; receipts amount received
• Scanning and filing documents
• Answers customer questions about service performed or products purchased, or refers them to someone who can
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
• Maintains a professional appearance
• Keeps work area neat and clean
• Performs other related duties as assigned