Spitzer Ford in Hartville is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
Flexible work schedule - 5 day work week!
Ongoing training with Spitzer University
Opportunities for advancement - we love to promote from within the organization!
401K with a 5% employer match
Medical, dental, and vision insurance
Generous paid time off - 80 hours after 1 year of service
Paid uniforms and Name Badges
Employee assistance program
Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
Greets customers at the cashier window in a pleasant and professional manner
Answers incoming calls in a prompt, polite and professional manner
Receives cash, checks and credit card payments from customer; receipts amount received
Scanning and filing documents
Answers customer questions about service performed or products purchased, or refers them to someone who can
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution