Cashier

Hungry For A Great Career?

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family.

So come on in! We're saving a seat for you.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 16 years of age or older
• Ability to work a minimum of 9 hours per week

Benefits:

• 50% meals on the clock and 20% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

Hands-On Stations Training

• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Order Taking & Guest Experience
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Take guest orders efficiently in-store and at the drive-thru
• Take orders at the drive-thru window when assigned
• Be able to take orders outside (line busting) during rush hours to improve speed of service
• Ensure order accuracy and upsell items during all guest interactions

Cash Handling & POS

• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately

Cleanliness & Maintenance

• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Ensure dining room and bathrooms are clean, fully stocked, and guest-ready at all times
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized

Order Accuracy & Presentation

• Accurately complete, package, and present guest orders

Additional Responsibilities

• Work drive-thru positions including order taking, cash handling, and order handoff
• Perform other duties as assigned by management

Capabilities Requirement:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

Job Type