SUMMARY
Maintain guest services, generate sales, operate cash register, assist in loss prevention, housekeeping, merchandising, signing, and pricing to ensure smooth flow of merchandise through store and efficient use of resources. Provide customer assistance to improve sales and customer base.
ESSENTIAL JOB FUNCTIONS
Maintain guest services
Ensure each guest receives outstanding guest service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest serviceMaintain an awareness of all product knowledge, merchandise promotions, test merchandise and advertisementsAccurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at registers
Store support
Assist in floor moves, merchandising, display maintenance and store housekeeping
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
Constant observation of customers to ensure loss prevention
Additional responsibilities
Maintain compliance with VOA Michigan policies and proceduresEnsure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possibleOther duties as assigned
REQUIED KNOWLEDGE, SKILLS AND ABILITES
Excellent customer service skillsAbility to process information/merchandise through computer system and registersGreat attitude with friendly personalityAbility to read, count and write to accurately complete all documentationAbility to freely access all areas of store including selling floor, stock area, and register areaAbility to operate and use all equipment necessary to run the storeAbility to move or handle merchandise throughout the store Ability to work varied hours/days as business dictates
ESSENTIAL REQUIREMENTS:
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand walk, talk, see, hear, and drive. The vision requirement includes close and distant vision. May need to lift up to 20 lbs.
Environmental Working Requirements:
The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works primarily inside, may be subject to seasonal elements. Works closely with Store Manager and Production Manager. Interacts with a diverse public. May be subjected to interruptions throughout the day. May be subject to hostile and/or emotionally upset public.
VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
