PRIMARY PURPOSE:
Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping and stocking duties.
ESSENTIAL DUTIES/FUNCTIONS:
Provides quality customer service by greeting each customer in a prompt and timely manner
Takes and processes food orders from customers and staff, preparing and serving food efficiently while maintaining hygiene and safety standards.
Performs cashiering duties according to the AIM Cash Policy
Follows Techniques of Alcohol Management (TAM) policies/procedures
Follows Tobacco Sale policies/procedures
Follows security and safety policies/procedures
Checks in new merchandise in a timely manner
Performs stocking and pricing duties
Maintains a clean store environment by performing housekeeping duties
Activates fuel pumps and assist with monitoring pump safety
Follows health and safety regulations, including proper food handling and sanitation.
Daily Duties:
Provides quality customer service by greeting each customer in a prompt and timely manner
Performs cashiering duties according to the AIM Cash Policy
Follows security and safety policies/procedures
Cooks and prepares food items with proper portions and garnishes (i.e. hot dogs, burgers, coffee, fountain drinks, steamed food items, bentos, musubis)
Performs housekeeping and food handling & sanitation duties as assigned by Store Manager or company procedures. Which includes, sanitizing workstations, washing dishes and utensils, disposing of waste and trash, checking food temperatures, checking and removing expired items.
Repackaging dessert and baked goods and other food items as needed.
Provide re-order inventory list for food/cooking items to Lead Sales Associate or Store Manager.
Periodic Duties:
Attends monthly store meetings
Attends training classes
Occasional Duties:
Checks in new merchandise in a timely manner
Performs stocking and/or pricing duties in a timely manner
Cleans gasoline pumps as needed
Performs miscellaneous housekeeping duties as needed
Assists in covering other locations as assigned
Performs other duties as assigned
WORKING CONDITIONS:
Works indoors under regular store conditions
Works outdoors under regular weather conditions as needed
Equipment use:
Use of the cash register, gas console, coffee maker, and safe
Use of pricing gun, overhead cigarette racks, fast food equipment and cleaning supplies.
Use of kitchen knives, cutting boards, spatula/turners, and other cooking tools.
Use of oven, gridles/skillets, fryer, microwave, and/or other reheating devices and equipment to heat or reheat beverages, hot food, and other consumable items.
Use of calculator, hooking up C02 soda fountain air pressure dispenser
tank and BIB Bag-In-A-Box syrup dispensers
Work Hours:
Employment status may vary as follows:
Full-time Regular (35.00+hrs/week)
Part-time Regular (20.00+hrs/week)
Casual Employee (Less than 20.00 hrs/week)
Sunday - Saturday availability
Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
Extended hours as assigned
MENTAL DEMANDS:
Continuously requires attention to detail, concentration, multitasking, alertness, work in a fast-paced environment, and mathematical skills
PHYSICAL DEMANDS:
Continuous standing for extended period of time, handling, fine motor skills, manual dexterity with hands and fingers, use of eye-hand- foot coordination and corrected vision.
Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking,
reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
Seldom requires sitting, running and visiting/working at other sites.
COMMUNICATION DEMANDS:
Continually talks to customers/clients and meets request of customers
Frequently talks to co-workers and receives instructions
Occasionally meets requests of co-workers
Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
Requires mathematical ability for proper cash handling
Ability to provide prompt, friendly and quality customer service
Ability to perform stock/inventory duties
Ability to perform assigned housekeeping duties
Ability to take accurate food and beverage orders from customers and staff
Basic food preparation and serving skills, including kitchen equipment and utensils
Basic understanding of food safety and sanitation rules
Education/Training:
High School Diploma or equivalent.
Successfully completes Sales Associates Training Class (BSAT).
On the job training provided by the Manager and Assistant Manager.
Experience:
None required
Must be able to provide TB clearance.
REPORTS TO: The Store Manager