Card Processing, Credit Cards, Credit Processing, Fast Food, Housekeeping/Cleaning, Resolve Customer Issues, Restaurant, Time Management, Training/Teaching, Up-Selling
LOCATION
Edgefiled, SC
POSTED
30+ days ago
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Essential Duties & Responsibilities:
• Greet and welcome customers entering the restaurant and calling into the restaurant. • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote times. • Verify that all wings are presentable and double checking all orders before giving the order to the customer(s). • Balance the register at the end of the shift; deliver the amount before the next shift. • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. • Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. • Maintain a professional and presentable appearance according to the company's Uniform Standards • Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. • Leave customer with a positive, long-lasting impression of their WINGSTOP experience.