Sign upLog in
Cash Handling Jobs in Dallas, TX

Cashier/Training Lead

Henderson Chicken

Dallas, TX

Apply
JOB DETAILS
SKILLS
Best Practices, Coaching, Communication Skills, Customer Support/Service, Detail Oriented, Interpersonal Skills, Leadership, Onboarding, Operational Communications, Operational Support, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Problem Solving Skills, Service Delivery, Team Lead/Manager, Training/Teaching, Up-Selling
LOCATION
Dallas, TX
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Flexible schedule
  • Training & development

Position Summary
The Lead Trainer/Cashier is responsible for delivering exceptional guest service while supporting the onboarding, training, and development of front-of-house team members. This role sets the standard for service, accuracy, and professionalism at the register and ensures new and existing employees are trained to meet company expectations.


Key Responsibilities:


Guest Service & Cash Handling


  •  Provide fast, friendly, and accurate service at the register. 
  •  Greet guests, take orders, process payments, and ensure order accuracy. 
  •  Maintain a clean, organized front counter and dining area. 
  •  Resolve guest concerns professionally and escalate issues when necessary. 
Training & Team Development


  •  Train new cashiers on POS systems, menu knowledge, service standards, and company procedures. 
  •  Coach team members on upselling, order accuracy, speed of service, and hospitality. 
  •  Demonstrate best practices and lead by example during all shifts. 
  •  Support ongoing training and refreshers to maintain consistency across the team. 
Operations Support


  •  Assist with opening and closing duties. 
  •  Ensure proper cash handling, drawer counts, and shift handoffs. 
  •  Support team members during peak hours to maintain service standards. 
  •  Communicate operational or training opportunities to management. 
Qualifications


  •  Previous managment or shift leader experience required.
  • Previous cashier or customer service experience required. 
  •  Leadership or training experience preferred. 
  •  Strong communication, coaching, and interpersonal skills. 
  •  Comfortable working in a fast-paced, high-volume environment. 
  •  Reliable, punctual, and able to work flexible schedules including nights and weekends. 
Key Competencies


  •  Customer service excellence 
  •  Training and coaching 
  •  Attention to detail and accuracy 
  •  Team leadership and accountability 
  •  Communication and problem-solving 
Goal of the Role
The Lead Trainer/Cashier ensures every guest receives outstanding service while helping build a knowledgeable, confident, and service-focused front-of-house team.

About the Company

H

Henderson Chicken

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Head Cashier Jobs in Dallas, TXCashier Jobs in Village, TXCashier Jobs in North Branch, TXCashier Jobs in Irving, TXCashier Jobs in Mesquite, TXRemote Retail JobsEntry Level Retail Jobs