• Vallejo, California
    15 days ago

    Job Description

    Guest Service Ambassador (Cashier)

    Cashier Job Summary:

    As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor. You may be asked to run the drive-thru station and work with your peers to provide quick and effective service. 


    Responsibilities/Duties:

    • Follows company food handling and safety procedures.
    • Greets guests, takes guest orders. Suggestive sells and/or upselling for every order taken.
    • Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and/or overages. Cashier must count register at the start and end of the shift.
    • Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
    • Cleans and sanitizes the entire work area periodically. 
    • Supports and assists peers including but not limited to expediter and/or service assistant.
    • Assists in training new cashiers
    • Periodically performs additional duties as assigned by the supervisor.
    • Physical Requirements:
    • Requires long periods of standing and walking.
    • Must be able to work under stress/pressure of peak periods
    • Must have a high level of mobility/flexibility to reach, bend, scrub, wipe and lift 25 lbs.

    Qualification Standards:

    • CA food handler card is required
    • Must be able to communicate, speak and read English, second language is a plus.
    • No experience is required, guest service experience preferred
    • No education is required, high school diploma and equivalent is preferred.
    • Must be able to observe products and use best judgement prior to presenting products to the guests to ensure  a high level of food quality is maintained.



    Benefits

    • Flexible schedule
    • Referral program
    • Employee discount

    Numbers & Facts

    LocationVallejo, California
    IndustryRestaurant/Food Services
    Company Size5,000 to 9,999 employees
    Year Founded1980
    Websitehttp://www.elpolloloco.com/careers

    About Company

    At El Pollo Loco, pronounced “L Po-yo Lo-co” and Spanish for “The Crazy Chicken,” we go to crazy lengths for our signature citrus-marinated, fire-grilled chicken. First, we marinate fresh, whole chickens in a special recipe of herbs, spices, fruit juices and garlic. The whole chickens are then fire-grilled, hand-cut, and served with our chicken meals, burritos, salads, soups, tacos and quesadillas. And if that’s not enough, we apply that same passion to our handmade guacamole, salsas and dressings every day. Some say the lengths we go to are crazy. We say it’s Crazy You Can Taste.

    It all began in Guasave, Mexico in 1975. El Pollo Loco was originally a roadside chicken stand. Its signature menu item? “Pollo,” of course: fresh chicken marinated in a special recipe of herbs, spices and fruit juices. Needless to say, El Pollo Loco quickly became a local favorite.

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