Analysis Skills, Banking Services, Casinos, Communication Skills, Community Support, Compensation and Benefits, Continuous Improvement, Corporate Policies, Customer Support/Service, Detail Oriented, Documentation, EFTPOS, Economic Development, Economic Growth, Finance, Financial Operations, Financial Procedures, Financial Regulations, Financial Transactions, Gaming, Green Business, Health Plan, Hospitality and Tourism, Incentive Programs, Interpersonal Skills, Leadership, Maintain Compliance, Mathematics, Operational Improvement, Organizational Skills, Problem Solving Skills, Record Keeping, Regulations, Service Delivery, Slot Machines, Team Player, Transaction Processing/Management
Casino Cashier - Grave Shift
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Omaha, NE
Job Type: Full-time | Non-exempt | Varying schedule based on business needs
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is an economic development corporation of the Winnebago Tribe of Nebraska dedicated to creating sustainable economic growth and meaningful employment opportunities for Tribal members.
WarHorse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., operating casino properties throughout Nebraska in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). Our organization is committed to providing exceptional guest experiences while supporting community growth and maintaining the highest standards of integrity and accountability.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
- Accountable – Doing what’s right
- Team-Focused – Supporting collaboration and shared success
- Innovative – Continuously improving our operations and guest experience
- Visionary – Building for the future
- Excellence – Delivering exceptional service and performance
Position Summary
The Cage Cashier I is responsible for safeguarding company assets while accurately processing financial transactions for guests in the casino cage. This position balances assigned cash drawers, performs cashiering and Player's Club services, and maintains strict adherence to internal controls, gaming regulations, and financial procedures to ensure accuracy and exceptional guest service.
Key Responsibilities
- Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
- Safeguard company assets and maintain accountability for assigned cash drawer
- Balance assigned bank accurately at the beginning and end of each shift
- Cash gaming chips, tokens, and other approved gaming instruments for guests
- Redeem slot machine payout tickets (TITO vouchers) and other approved cash equivalents
- Process personal check, cashier's check, and traveler’s check transactions in accordance with company policies
- Perform cash-in and cash-out transactions accurately and efficiently
- Process debit card and electronic funds transfer (EFTPOS) cash advance transactions
- Perform rolling chip exchanges and other approved cage transactions
- Provide Player's Club services, including issuing new and replacement cards, updating guest accounts, and resolving Player's Club inquiries
- Process guest account transactions while maintaining confidentiality and accuracy
- Maintain accurate, legible balancing documentation and transaction records
- Assist Cage Supervisors with maintaining accurate shift records and financial accountability
- Maintain strict confidentiality of company, financial, and guest information
- Deliver professional, courteous, and efficient guest service at all times
- Follow all company policies, internal controls, and federal, state, local, and gaming regulations
- Perform other duties as assigned
Qualifications & Experience
Required:
- Must be at least 21 years of age
- High school diploma, GED, or equivalent combination of education and experience
- Excellent customer service and interpersonal skills
- Strong mathematical aptitude and cash-handling accuracy
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Ability to maintain confidentiality while handling sensitive financial information
- Ability to secure and maintain a Nebraska Gaming License
Preferred:
- Previous gaming, banking, casino cage, or financial institution experience
- Previous cash-handling experience in a high-volume environment
- Experience with casino management systems or Player's Club systems
Certification Requirements
- Nebraska Gaming License (required and must be maintained)
Work Environment & Physical Requirements
- Ability to stand or sit for extended periods during scheduled shifts
- Frequent use of computers, cash-counting equipment, and currency handling
- Frequent handling of currency, chips, vouchers, and financial documents
- Ability to perform repetitive cash-handling and balancing tasks with a high degree of accuracy
- Ability to work in a fast-paced casino environment while maintaining concentration and attention to detail
- Ability to communicate effectively with guests, team members, and leadership
Schedule
- Travel is not required for this position
- Must be available to work flexible schedules, including days, evenings, weekends, holidays, and peak business periods based on operational needs
Why Join This Team?
- Join a mission-driven organization supporting Tribal economic development and community investment
- Be part of a team guided by the NATIVE values of integrity, accountability, and excellence
- Develop valuable experience in casino finance, cash operations, and guest services
- Opportunities for professional growth within finance and gaming operations
- Collaborative workplace committed to exceptional guest experiences and employee success
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable law.