A/B Testing, Alliance/Partner Management, Analysis Skills, Benchmarking, Casinos, Communication Skills, Customer Relations, English Language, Establish Priorities, Industry/Trade Analysis, Marketing, Metrics, Multitasking, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Release Management/Engineering, Reporting Skills, Risk Management, Team Player, Testing, Time Management, User Interface/Experience (UI/UX), Writing Skills
BettingJobs is working with an established iGaming operator to recruit a Casino Manager based in San Jose, Costa Rica. This is a pivotal role overseeing the day-to-day operations of the casino product, where you will manage game releases, optimise lobby positioning, conduct thorough game testing, and produce the insightful reporting that drives strategic decision-making.
Well suited to an analytical, customer-focused iGaming professional who turns data into action. You bring strong organisational skills and a can-do attitude, enjoy collaborating across teams, and keep a close eye on industry trends to ensure the casino product consistently performs at its best.
Responsibilities:
- Monitor game performance, analyse key metrics and generate insightful reports.
- Benchmark against competitors to identify opportunities for improvement.
- Oversee the setup, testing and launch of new casino games.
- Manage the casino games roadmap, ensuring timely releases and updates.
- Collaborate closely with development, design and marketing teams to ensure the seamless operation of the casino.
- Build and maintain strong relationships with external partners.
- Stay up to date with the latest industry trends, technologies and player preferences.
- Proactively identify areas for product improvement and suggest innovative solutions.
- Prioritise a customer-centric approach to enhance player experience and satisfaction.
- Manage risk across the casino portfolio in combination with other teams.
- Lead A/B testing and experimentation across promotions, game placement and UX to improve conversion and engagement.
Requirements:
- iGaming experience in a similar role.
- Excellent written and verbal communication skills in English.
- Strong organisational and time management abilities.
- Enthusiasm, a can-do attitude and a strong team-player mentality.
- Flexibility to embrace change and a willingness to learn.
- Strong analytical and problem-solving abilities.
- Proven project management skills to oversee multiple tasks and deadlines