ESSENTIAL DUTIES & RESPONSIBILITIES
- Maintains complete knowledge of, and complies with, all departmental policies, service procedures, and standards.
- Maintains familiarity with all Casino services including Cov-19 guidelines, features, local attractions, and activities to respond to guest inquiries accurately.
- Maintains the highest standards to ensure the quality/cleanliness and disinfection of the casino, public areas, offices, and other areas, as designated.
- Cleans between slot machines, removes papers, glasses, debris, and discards all empty bottles. Wipes down all slot machines high and low using a ladder or step stool as required, disinfect change booths, and change banks, in assigned areas.
- Reviews assigned area and completed general removal of trash/debris. Empties and cleans ashtrays/urns and trashcans.
- Cleans all bathrooms in assigned areas, as outlined in job procedures, and as trained.
- Ensures all equipment and work areas are kept clean, neat, and orderly always.
- Exercises care in the use of cleaning supplies, methods, and equipment, while following all safety guidelines.
- Uses correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations, and in adherence to established guidelines/procedures.
- Maintains a constant awareness of safety and accident prevention.
- Ensures security of any assigned keys, radios, beepers, etc.
- Reports emergencies, needed maintenance, and safety hazards in assigned areas to supervisor.
- Assists other areas as needed.
- Contains and cleans hazardous materials covered under the biohazard/Code Blue specifications.
- Works under minimal supervision, completing assigned tasks in a timely fashion.
- Must be able to lift, push, and carry up to 50lbs.
- Must be able to work in the heat during the summertime as we take care of the pool areas and towels
- Performs other job-related duties, as assigned.
JOB REQUIREMENTS:
Required:
- Must have six plus (6+) months experience in Environmental Services or comparable area/position, and/or training from the Culinary Training Center.Excellent customer service skills.
- Must have interpersonal skills to deal effectively with all business contacts.Professional appearance and demeanor.
- Work varied shifts, including weekends and holidays.High school diploma or GED equivalency.
- Must be able to work in an environment with exposure to secondhand smoke and high noise
levels.
Must be able to effectively communicate in English, in both written and oral forms.Preferred:
- Ability to contain/clean hazardous materials covered under the OSHA specifications in strict adherence to established guidelines/safety procedures.Ability to perform a myriad of duties with extreme care and attention to detail, while working in a fast-paced and busy environment.Previous experience working in a luxury resort.