About UsAt North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us!About the RoleOur Claims Department provides outstanding individuals with the opportunity for an exciting and rewarding career. Resolving claims combines the excitement of investigations with the reward of helping people through difficult times. We are seeking motivated and proactive individuals to join our team. As an Office Claims Adjuster, you will work directly with policyholders, claimants, and other involved parties to investigate, evaluate, and negotiate settlements of casualty insurance claims. Education and ExperienceAssociate's degree or above preferred.Preference given to applicants with extended education and/or training.Mechanical aptitude or ability preferred.Required Skills and AbilitiesPresent a professional and personable attitude and communicate effectively in stressful situations.Demonstrate exceptional mental resilience and possess strong conflict management skills.Possess strong written, verbal, and interpersonal communication skills.Ability to organize and prioritize your workload to demonstrate effective time management towards meeting deadlines.Demonstrate the strong ability to make decisions and problem solve using logical and analytical skills.Must be reliable and capable of working independently as well with others.Location and CommitmentsFull-time office role reporting to the District Claims Manager.Reports to our Raleigh 1 District Claims Office: 4021 Stirrup Creek Dr. STE 220A, Durham NC.Must obtain and maintain licensing CE in compliance with N.C. Department of Insurance and N.C. Farm Bureau Mutual Insurance Company requirements.All offers are contingent on a Background Check.Responsibilities of the RoleProvide prompt, timely, and professional communication for insureds and claimants.Appraise and determine covered damages using provided resources.Investigate losses, verify coverage, and apply policy coverage.Determine legal liability for losses and damages.Authorize or deny claim payments based on policy guidelines.Evaluate and establish reserves for the possible payout amounts.Adhere to company policies, procedures, and regulatory guidelines.Maintain current, accurate, and detailed documentation throughout the claims process.Ensure the protection and proper maintenance of all company equipment assigned to you.Participate in industry-related conferences and training programs. *Certain training programs are located at the Corporate Office in Raleigh, NC.This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.