Category General Manager Director

As the Category General Manager Director, you'll be responsible for the development of the product category strategies that deliver customer experience and financial goals of the business with an omnichannel mindset. You will lead a team to guide and support the priorities working alongside category leaders to adjust individual strategies and create a larger strategy focused on customer experience. You'll be a key conduit for the vendors covering all areas of category management, including e-commerce, demand planning, fulfilment, and merchandising responsibilities.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Set strategic vision and guide category strategy to deliver strong customer experiences and financial outcomes in support of the larger company strategy, while competing in an evolving omnichannel marketplace environment.
• Lead assortment and promotional strategies for all aspects of merchandising, demand planning, and ecommerce within the portfolio, including managing P&L and inventory health within assigned Category.
• Effectively represent and communicate the category strategy and approach to category peers, key strategic 1p vendors, and cross-functional partners helping ensure all stakeholders understand the role of category within the enterprise priorities.
• Partner with Best Buy Marketplace team to incorporate a holistic category approach that is competitive in the broader marketplace.
• Drive strategic alignment and long-term value through vendor relationships, program negotiations, and industry influence.
• Leverage data, trends, and market insights to drive decisions, optimize operations, and anticipate demand shifts.
• Collaborate with CX and analytics teams to understand customer needs and use data to shape category strategy with a digital-first mindset.
• Focus on building a high-performing team through trust, vulnerability, grace, empathy and intentional development. Average team size is 10 to 15 employees.
• Prioritize coaching and growth plans to strengthen future talent, while managing workload and resources effectively.
• Demonstrate peer-to-peer leadership by sharing knowledge and influencing outcomes across teams without authority.

Basic qualifications

• 5 years of experience in merchandising, buying, demand planning, e-commerce, financial planning, or marketing
• 3 years of managing cross-functional teams
• 2 years of people management experience
• Experience developing an end-to-end strategic vision

Preferred qualifications

• 10 years of experience in merchandising, buying, demand planning, e-commerce, financial planning, or marketing
• 6 years of people leadership experience
• 2 years of complex vendor management contract negotiation
• Proficient financial forecasting and planning experience

What's in it for you

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.