Category Manager - Business Services

• Category Strategy and Planning

• Partner with the Chief Procurement Officer (CPO) and business leaders to develop multi‑year category strategies for business services aligned to enterprise priorities.

• Partner with business owners to forecast demand, define sourcing roadmaps, and align to budget cycles.

• Conduct market intelligence on business service providers, pricing models, and sourcing opportunities.

• Identify cost savings, operational efficiency, value improvement, and risk mitigation opportunities.

• Strategic Sourcing and Contracting

• Lead end‑to‑end sourcing events (RFx), including requirements gathering, supplier evaluation, bid analysis, and award recommendations.

• Negotiate commercial terms, pricing structures, performance‑based models, and service frameworks.

• Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.

• Drive contract lifecycle including renewals, extensions, amendments, and rebids to optimize total cost of ownership.

• Ensure contracts include compliant and enforceable SLAs, KPIs, audit rights, regulatory terms, and risk protections.

• Vendor Governance and Performance Oversight

• Provide vendor oversight for business service suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.

• Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.

• Partner with Vendor Managers and Business Service owners to ensure governance, QBRs, continuous improvement, and issue resolution.

• Partner with Vendor Management, Risk, Legal, and Compliance to ensure oversight and risk controls.

• Financial and Value Management

• Analyze business service vendor spend, utilization, and cost drivers to identify optimization opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across business service spend.

• Validate pricing, invoices, rate structures, and cost allocation accuracy.

• Develop business cases supporting vendor selection, cost savings, and transitioning services.

• Support budget planning with Finance and business owners.

• Stakeholder and Cross-Departmental Collaboration

• Serve as procurement strategic advisor to business units across HMSA.

• Partner with Legal, Compliance, Risk, Finance, HR, Marketing, Facilities, and other corporate teams.

• Influence decision‑making to ensure enterprise‑aligned vendor and sourcing strategies.

• Guide business areas and stakeholders on procurement governance, contract requirements, and vendor best practices.

• Performs all other miscellaneous responsibilities and duties as assigned or directed.

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