Category Manager Healthcare Operations

• Category Strategy and Planning

• Partner with the Chief Procurement Officer (CPO) and operations leadership to develop multi-year category strategies for Healthcare operations vendors.

• Lead execution of operations vendor strategy, ensuring alignment with enterprise architecture, digital transformation, and cybersecurity priorities.

• Coordinate with operations leadership on vendor demand planning, technology roadmaps, product lifecycles, and modernization efforts.

• Conduct market research and stay up to date with current trends across operational vendors and products.

• Identify cost optimization, rationalization, standardization, and risk mitigation opportunities.

• Strategic Sourcing and Contracting

• Lead sourcing, competitive events (RFx), and negotiation of complex healthcare operations contracts ($1M-$5M+) including requirements definition, supplier evaluation, and award recommendations.

• Structure and negotiate commercial terms (PMPY, tiered pricing, FTE-based, shared savings, performance-based models).

• Ensure strong contractual language including SLAs, KPIs, auditing, data privacy, regulatory compliance, etc.

• Drive renewals, amendments, and re-negotiations to optimize total cost of ownership.

• Vendor Governance and Performance Oversight

• Provide vendor oversight for Health Operations suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.

• Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.

• Partner with Vendor Managers and Health Operations owners to ensure governance, QBRs, continuous improvement, and issue resolution.

• Support privacy, cybersecurity, third‑party risk, and regulatory compliance assessments.

• Identify opportunities for cost recovery, demand management, and contract re-baselining.

• Financial and Value Management

• Analyze health operations vendor spend and utilization trends to identify savings opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across health operations spend.

• Validate pricing structures and ensure invoice accuracy and budget impacts.

• Develop business cases for contract decisions, sourcing decisions, vendor consolidations, and vendor transitions.

• Support medical cost containment initiatives, budget cycles, forecasting, and health operations investment planning.

• Stakeholder and Cross-Departmental Collaboration

• Serve as strategic advisor to healthcare operations leadership.

• Partner with Legal, Compliance, Finance, IT, and Risk Management throughout sourcing lifecycle.

• Educate business stakeholders on procurement governance, contract requirements, vendor best practices, and policy.

• Influence stakeholders toward enterprise-aligned vendor decisions.

• Performs all other miscellaneous responsibilities and duties as assigned or directed.

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