Overview:
To prepare rooms for Banquet functions. Assist other Banquet personnel as needed. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Responsibilities:
- Maintain uniform appearance according to established guidelines.
- Set-up, including the following:
- Setting/resetting room in a timely manner according to BEO, Spec Sheet and/or management instruction.
- Collecting, moving and/or removing tables, chairs, podiums, flipcharts and other items needed in the room.
- Move and place heavy props for functions (i.e. picket fences, wagon wheels, lattice screens, etc.)
- Setting/resetting table pads, tablecloths and skirting correctly.
- Setting misc. items (pens, pads, mints, glassware, etc.).
- Cleaning Banquet areas. When cleaning Banquet rooms, place all trash from tables into the appropriate receptacles and collect and transport used linen to the designated area for pick-up.
- Assist other Banquet personnel as needed according to established standards and procedures.
- Adhere to policies and procedures and health laws.
- Know locations of all Golden Nugget outlets and services available to the guests.
- Relay all guest compliments and complaints to the manager on duty.
- Inform manager/supervisor/lead of items needing ordered or fixed.
- Deliver supplies ordered from the storeroom to the appropriate location.
- Keep all service access areas are clean and organized.
- Assist with guest’s special needs, including transporting boxes, etc.
- Delivering and returning guest’s packages from receiving when mail room personnel are unavailable.
- Keep Banquet equipment clean.
- Assist with maintaining a neat, clean and safe working environment.
- Complete special projects as requested by banquet management.
Qualifications:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Must have good people skills and a well-groomed appearance.
- Must read, write, speak and understand English.
- Must be capable of lifting and moving heavy objects.
- Must have good people skills and a well-groomed appearance.
- Must read, write, speak and understand English. Must be at least 18 years old.
- Must be able to perform basic math (addition, subtraction, multiplication and division).
- Excellent interpersonal and communication skills.
- Ability to work efficiently, independently and cohesively, consistently producing quality results.
- Minimum age requirement is 18.
EDUCATION and/or EXPERIENCE:
Experience preferred but will train individual.
MATHEMATICAL SKILLS:
Basic math skills.
Language Skills:
Must be able to speak and understand English.
PHYSICAL DEMANDS:
- Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Constantly walking up to distances of 500 ft. during shift.
- Frequently stooping, reaching.
WORK ENVIRONMENT:
- Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
- While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
- Work with others in close spaces.
- Moderate to high noise levels.
- Walk/stand on tile/mats/carpet/cement.
Posted Salary Range:
USD $14.50 - USD $14.50 /Hr.
Benefits:
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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