Bring exceptional events to life as Reid’s Fine Foods’ Catering Coordinator. This highly organized, customer-focused professional will manage catering orders from initial inquiry through final delivery, while coordinating with clients, chefs, and team members to ensure every detail is executed flawlessly. The ideal candidate is energetic, service-driven, sales-minded, and comfortable balancing food preparation, administration, and local deliveries.
Reid’s offers a rewarding work environment with opportunities to earn tips, along with insurance benefits, paid vacation, and sick time for eligible team members.
What you’ll do
Oversee catering orders from start to finish
Serve as the main contact for catering inquiries by phone, email, and in person
Help clients with menu selections, pricing, delivery or pickup details, and special requests
Prepare proposals, quotes, contracts, and invoices accurately and on time
Coordinate with kitchen, retail, and delivery teams to ensure smooth execution
Assist chefs with food production, plating, and order assembly as needed
Manage delivery routes based on timing and event location
Maintain order accuracy, presentation standards, and catering schedules
Help with on-site setup, breakdown, and event support when needed
Keep records, client databases, and sales reports up to date
Identify upsell opportunities and help grow catering sales
What you’ll need
Strong organization and attention to detail
Great customer service and communication skills
Ability to work well with team members, managers, and clients
Sales and marketing confidence to support catering growth
Valid driver’s license
Reliable transportation for local deliveries
Additional expectations
Keep work areas clean and follow safety and sanitation procedures
Follow food safety and company policies
Participate in training and development opportunities
Partner with the Catering Sales Manager and regional coordinators on promotions and sales efforts
Numbers & Facts
Location
Charlotte, NC
Job Type
Full-time
Skills
Billingunmatched
Catering Servicesunmatched
Communication Skillsunmatched
Cook Dishesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Delivery Managementunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Food Deliveryunmatched
Food Productionunmatched
Food Safetyunmatched
Food and Beverage Industryunmatched
Housekeeping/Cleaningunmatched
Marketingunmatched
Order Managementunmatched
Organizational Skillsunmatched
Plating Processesunmatched
Pricingunmatched
Proposal Writingunmatched
Record Keepingunmatched
Regional Salesunmatched
Retailunmatched
Revenue Growthunmatched
Revenue/Sales Reportingunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sales Managementunmatched
Sales Promotionsunmatched
Sanitationunmatched
Time Managementunmatched
Training/Teachingunmatched
Transportation Routingunmatched
Up-Sellingunmatched
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