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Catering Coordinator

Reid's Fine Foods

Charlotte, North Carolina

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JOB DETAILS
SKILLS
Billing, Calendar Management, Catering Services, Consulting, Corporate Policies, Customer Experience, Customer Support/Service, Detail Oriented, Driver's License, Food Delivery, Food Production, Food Safety, Maintain Compliance, Marketing, Organizational Skills, Persuasion Skills, Plating Processes, Pricing, Proposal Writing, Record Keeping, Restaurant, Retail, Revenue/Sales Reporting, Safety Compliance, Safety Process, Sales, Sales Management, Sales Promotions, Sanitation, Time Management, Transportation Routing, Up-Selling
LOCATION
Charlotte, North Carolina
POSTED
30+ days ago
  • A customer service, food production, and delivery position for an individual who is organized, detail oriented, and has great service focus.
  • Will oversee all catering operations of home restaurant. Administration of complete catering order, from start to finish.
  • Assist Chefs with food production/plating/assembly as needed.
  • Keep work area neat and clean while following all safety and sanitation procedures.
  • Display an ability to interact positively with all team members, managers, and clients on a consistent basis.
  • Must possess a valid driver’s license, have reliable transportation, and make local deliveries.
  • Coordinate routes based on delivery times and proximity to events.
  • Use sales and marketing skills to persuade potential catering clients to order.
  • Work with Catering Sales Manager to grow Reid’s Catering.
  • Interact with other Catering Coordinators in the region to develop and implement catering promotions such as sales blitz and market-wide catering meetings.
  • Update job knowledge by participating in educational and training opportunities.
  • Serve as the main contact for catering inquiries via phone, email, and in-person requests
  • Consult with clients to determine menu selections, pricing, delivery/pickup details, and special requests
  • Prepare catering proposals, quotes, contracts, and invoices accurately and in a timely manner
  • Coordinate with kitchen, retail, and delivery teams to ensure flawless execution of catering orders
  • Oversee order accuracy, timelines, and presentation standards consistent with Reid’s Fine Foods brand
  • Manage catering calendars, event schedules, and last-minute changes efficiently
  • Ensure compliance with food safety, sanitation, and company policies
  • Assist with on-site setup, breakdown, and event support when needed
  • Maintain catering records, client databases, and sales reports
  • Proactively identify opportunities to upsell catering offerings and enhance the client experience




About the Company

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Reid's Fine Foods

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