Bartending, Beverages, Catering Services, Communication Skills, Cook Dishes, Customer Relations, Customer Support/Service, Detail Oriented, Event Management, Food Delivery, Food Production, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Multilingual, Multitasking, People Management, Problem Solving Skills, Regulations, Safety Compliance, Sales, ServSafe Certification, Service Delivery, Special Needs, Team Lead/Manager, Time Management
CATERING EVENT LEAD
The Event Lead is responsible for executing the service vision of the event as designed and sold by the Event Designer. This role oversees all front of house event staff and serves as the primary service authority onsite. As a member of the event leadership team, the Event Lead brings the event to life through strong leadership, communication, and service execution. Success in this role requires arriving on time and in proper attire for every event, bringing positive energy and professionalism to each shift, and consistently delivering exceptional service with a friendly, guest focused demeanor.
Hourly pay: $35
WHAT OUR EVENT LEAD DOES:
- Oversee and coordinate all aspects of events onsite, including setup, execution, and breakdown
- Ensure that all event staff are given direction/clarity on their role and assignment at the event, have the proper training, and adhere to company standards
- Manage and supervise the front of house event team, including servers, bartenders, and support staff
- Collaborate and coordinate with the event chef/back of house lead culinary team to ensure timely and efficient food production and delivery
- Maintain a high level of customer service by addressing guest concerns and resolving any issues that may arise
- Collaborate with the Event Designer on the service plan and set up to ensure client expectations are exceeded and special needs are taken care of
- Serve as the primary point of contact for the client at events when the Event Designer is not present
- Ensure compliance with health and safety regulations during all events
- All other duties as assigned
WHAT YOU NEED TO BE AN EVENT LEAD:
- Previous experience in catering operations in a leadership or supervisory role; at least 2 years
- ServSafe certification preferred
- Knowledge of bartending and beverage service
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional organizational and time management abilities to handle multiple tasks simultaneously
- Strong communication skills to effectively interact with guests, staff, and management; bilingual is preferred
- Ability to work in a fast-paced environment while maintaining attention to detail
- Ability to stand for extended periods of time and lift up to 50 pounds, as needed
- Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms
- Ability to lift and carry trays, equipment, or supplies as needed
- Availability to work evenings, weekends, and holidays