Catering Lead

• Chick-fil-A Careers
• Lebanon & Tollway
• Catering Lead

Catering Lead

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Full-time

High school degree

$17.00 per hour

OVERVIEW

The Catering Lead is responsible for driving off-premise sales and managing all aspects of catering operations. This includes lead generation, client consultation, menu planning, logistics coordination, and ensuring exceptional execution for

LEADERSHIP PROPOSITION

• A successful leader in this position will SERVE.
• See the future
• Engage and Develop Others
• Reinvent Continuously
• Value Results and Relationships
• Embody the Heart

CORE COMPETENCIES

A person in the Catering Lead position must:

• Embody our shared vision and mission.
• Have a servant-leader mindset.
• Strong interpersonal communication and relationship skills.
• Strong written and verbal communication skills.
• Demonstrate strong planning, organizational and logistical skills.
• Maintain high attention to quality and detail.
• Deep understanding of food safety standards and proper temperature maintenance during transportation.
• Proficiency with catering software, order management tools, and Microsoft Office.
• Ability to multitask and perform under pressure in fast-paced environments.

RESPONSIBILITIES

• Proactively seek out new catering opportunities with local businesses, schools, and civic organizations.
• Manage all inbound catering inquiries, menu consultations, payment processing and reconciliation.
• Coordinate with kitchen leadership on food prep schedules, order volumes, and special dietary needs.
• Organize and oversee delivery schedules, route optimization, and setup equipment for off-site events.
• Ensure strict adherence to brand standards, food safety protocols, and sanitation regulations across all catering operations.
• Maintain catering equipment, delivery vehicles, paper inventory, and display items in top condition.
• Perform post-event follow-ups with clients to gather feedback, ensure satisfaction, and secure recurring business.
• Track sales targets, operational expenses, labor costs, and monthly revenue performance.
• Look for unique opportunities to show unreasonable hospitality to clients and guests.
• Coordinate outside events, Community Care Events, and mascot/brand appearances.
• Manage third-party delivery relationships (Grubhub, DoorDash, UberEats, Postmates).

Work schedule

• 8 hour shift

Benefits

• Employee discount

Chick-fil-A - Lebanon & Tollway

5377 Dallas Pkwy, Frisco, TX, 75034

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.