Budget Management, Business Development, Catering Services, Communication Skills, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Driver's License, Fast Food, Food Delivery, Food Quality, Food Services, Interpersonal Skills, Inventory Management, Leadership, Lift/Move 40 Pounds, Logistics Management, Meet Sales Quota, Organizational Skills, Performance Analysis, Performance Metrics, Sales, Sales Management, Time Management
Title: Catering Manager
About Chick-fil-A:
At Chick-fil-A, we are committed to serving our guests with excellence and care. We believe in creating remarkable experiences—not just for our customers, but also for our team members. We are looking for a highly motivated and organized Catering Manager to lead our catering operations and help grow this key part of our business.
Position Summary:
The Catering Manager is responsible for overseeing all aspects of our catering services—from building client relationships and managing logistics to ensuring top-notch food quality and customer satisfaction. This role combines operational excellence, customer service, and business development.
Key Responsibilities:
- Develop and manage all catering sales, from initial inquiry to event execution
- Cultivate relationships with local businesses, schools, churches, and community organizations
- Coordinate delivery schedules, staffing, and setup to ensure seamless catering execution
- Work closely with the kitchen and front-of-house teams to ensure timely preparation and delivery of high-quality food
- Ensure all catering orders meet Chick-fil-A’s standards of service, cleanliness, and hospitality
- Analyze performance metrics and adjust strategies to meet growth and revenue goals
- Represent Chick-fil-A in the community with professionalism and care
- Manage catering inventory, supplies, and costs within budget
Qualifications:
- Proven experience in catering, hospitality, or food service management (2+ years preferred)
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Sales-oriented mindset with a customer-first approach
- Valid driver’s license and reliable transportation
- Ability to lift up to 40 lbs and stand for extended periods
- Availability to work flexible hours, including some early mornings, evenings, and weekends
Benefits:
- Competitive pay (based on experience)
- Flexible schedule
- Sundays off
- Leadership development and advancement opportunities
- Free meals while working
- Positive and supportive team environment
Apply Today!
Join a purpose-driven company known for its commitment to excellence and service. If you're passionate about hospitality and want to make a lasting impact in your community, we want to hear from you!
Welcome to Chick-fil-A Nine Mile Road. We are a team that feels like family, in a place that feels like home and we hope you will want to join our team. We would love to learn more about you but first here is a little about us.
Our, founder Truett Cathy, believed in caring for people in a personal and meaningful way and found a unique way to accomplish that in the Quick Service food environment.
If you are looking for a career with purpose, can take care of guests in a way that will make them feel better about themselves, want to build lifelong friendships and want us to help you develop into the leader that you never knew you had in you, we would love to talk to you!
Benefits
Paid time off, Health insurance, Life insurance, Referral program, Employee discount, Paid trainingJob Type
Full time